A family of Microsoft word processing software products for creating web, email, and print documents.
Hi Judy,
You may have skipped the instructions from Suzanne S. Barnhill that Cliff mentioned:
First go to the Page Layout tab and, in the Page Setup group, click Columns. From the dropdown menu, choose More Columns... to open the Columns dialog. In the dialog, click on the preset picture for One, even if 1 column is already selected. This will check the box for "Equal column width" (before you do this, you'll probably note that the column width is set for a specific amount; checking this box allows it to be adjusted as you change margins).
Word sometimes gets confused about its column settings, and although it looks like there's only one column, some internal variable is acting like there are more. Forcing Word to recognize "1 column" resets everything.