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Bought Word, installed it, can't find it on my Mac....

Anonymous
2023-02-13T03:25:05+00:00

Bought Word, installed it, can't find it on my Mac..

Microsoft 365 and Office | Word | For home | MacOS

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2023-02-16T20:04:07+00:00

    Hi Stan,

    I'm thinking there may be some information you have left out. What version of Office is your product key for? Your product key is good only for a specific version of Microsoft Office. It will work as long as you install that version of Office on a version of Mac OS on which it runs.

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2023-02-14T17:16:48+00:00

    Hi

    So far, so good!

    You need to activate Microsoft Office before it will let you edit and save documents:

    ACTIVATE MICROSOFT OFFICE

                Stand-alone perpetual license: Activate Office for Mac - Microsoft Support

                Office 365 subscriber: Activate Office - Microsoft Support

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  2. Jim G 134K Reputation points MVP Volunteer Moderator
    2023-02-13T15:42:28+00:00

    Hi Stan,

    After installing a current version of Microsoft Word you will find the Application in the Mac OS Applications as

    Microsoft Word.app

    There was a time when Microsoft put all the Office apps into a single folder, but that is no longer the case.

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  3. Anonymous
    2023-02-13T04:43:21+00:00

    Dear Gunasekar,

    Wow! That was quick!

    Very kind: thank you.

    Ok: Microsoft has acknowledged the purchase with the complicated code: Product Key: *****-

    I have run the installer twice and have it on my desktop. There seems to be no problem there.

    I have an old Word programme in my Apps and displaying on my sidebar, but that programme will not let me create or edit and wants me to activate a subscription.

    I'm sure the answer as to where the new version is lodged is very simple, but I am a Grand Old Man and very,very pre-digital.

    With thanks again for your attention.

    Yours,

    Stan Jones

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  4. Anonymous
    2023-02-13T04:01:03+00:00

    Hello Stan J

    I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

    We can understand the problem at your end as it affects your work and we’re willing to help you in order to resolve the problem. So, to better understand this issue, we would like you to provide the following information:

    1. Do you see other Office applications like Excel and PowerPoint in the lists?
    2. Did you search for the word program using Finder?
    3. Look in your application folder.

    If you can't find the app, it is recommended to uninstall the Office applications and re-install it again.

    https://support.microsoft.com/help/4414eaaf-0478-48be-9c42-23adc4716658

    Update History Office for MAC:

    https://learn.microsoft.com/officeupdates/update-history-office-for-mac

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards,

    Gunasekar N

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