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I can't get into Help on Word

Anonymous
2023-01-28T16:01:13+00:00

I am in Word and want to use the Help function but it keeps telling me something has gone wrong and that I should check my network connection and try again. I'm connected to the internet. How can I rectify this?

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  1. Anonymous
    2023-01-28T17:03:41+00:00

    Hello FirebirdPR,

    I’m Gunasekar and I will be happy to help you out with your question.

    I understand that you are having issues with the Microsoft word 'Help' Function. You could try the following suggestions below and share the outcome.

    1. Launch an Office application (Word or Excel). Click File.
    2. Go to Options.
    3. Select Trust Center.
    4. Select Privacy Options.
    5. On the right panel select Privacy Settings.
    6. Select all the checkboxes for the topics.
    7. Restart Word and check the help function on Microsoft word.

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards,

    Gunasekar N

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  1. Anonymous
    2023-01-29T13:14:22+00:00

    Thanks. I also allowed updates to be made so not sure whether it was your advice or the update, but I'm happy it's all working now. Thanks for your help.

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