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How do I install Microsoft 365 apps on my MacBook Pro?

Anonymous
2023-04-04T12:50:54+00:00

I've bought a new 2022 MacBook Pro. I have a Microsoft 365 subscription but can't access the software packages. I can sign into my account but when I click on the "Install Apps" buttons nothing happens. Also, when I click on "Blank Document" to create a new Word document nothing happens. I've had several Macs and have never encountered this issue before.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS

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  1. Anonymous
    2023-04-04T13:24:02+00:00

    Hi David L,

    Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you.

    First, you need to confirm what Office installed on your computer.

    You can Uninstall Office and reinstall Office 365 from your Microsoft account.

    Find link attached from Microsoft on how to uninstall Office: https://support.microsoft.com/office/9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

    Kindly find steps below on how to install Office:

    1. From your computer, go to https://www.office.com/ and if you're not already signed in, select Sign in.
    2. Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account.
    3. After signing in, from the Office home page select Install Office.
    4. Select Install (or depending on your version, Install Office>). After installation, sign into any Office app like Word to activate Office.

    https://support.microsoft.com/office/4414eaaf-0478-48be-9c42-23adc4716658

    Let me know if you need further assistance. Thank you.

    7 people found this answer helpful.
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  2. Anonymous
    2023-04-04T13:51:31+00:00

    Thank you for your feedback. I am glad it was helpful. Give back to the community, help the next person who has this problem by indicating if this answer solved your problem. Click Yes or No below.

    4 people found this answer helpful.
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  3. Anonymous
    2023-04-04T13:46:18+00:00

    Thanks Blessing. That's really helpful.

    Regards.

    David

    1 person found this answer helpful.
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