Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi David L,
Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you.
First, you need to confirm what Office installed on your computer.
You can Uninstall Office and reinstall Office 365 from your Microsoft account.
Find link attached from Microsoft on how to uninstall Office: https://support.microsoft.com/office/9dd49b83-264a-477a-8fcc-2fdf5dbf61d8
Kindly find steps below on how to install Office:
- From your computer, go to https://www.office.com/ and if you're not already signed in, select Sign in.
- Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account.
- After signing in, from the Office home page select Install Office.
- Select Install (or depending on your version, Install Office>). After installation, sign into any Office app like Word to activate Office.
https://support.microsoft.com/office/4414eaaf-0478-48be-9c42-23adc4716658
Let me know if you need further assistance. Thank you.