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OneDrive is stuck with message "Perparing to upload"

Anonymous
2023-03-29T12:25:53+00:00

For at least two weeks now OneDrive has been stuck showing the message "Preparing to upload". I've restarted my computer. Paused and restarted syncing. I had a directory with some Linux files named "Development" which contained symbolic links and such which I thought was causing the problem, so I moved that folder out of the OneDrive. But the problem persists.

Are there any logs I can look at to see what files OneDrive is chocking on? What else can I do?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Craig Long 18,140 Reputation points
    2023-04-01T05:40:20+00:00

    Thanks, that version of OneDrive installed without issues. Unlike the version at the MS store!

    Glad to hear that. I hope you can get everything uploaded.

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  2. Craig Long 18,140 Reputation points
    2023-04-01T02:36:45+00:00

    I would try uninstalling OneDrive with something like Revo Uninstaller Free. Do the Advanced scanning mode to remove all left-over files of OneDrive. Then try installing OneDrive again.

    Download OneDrive from here: https://www.microsoft.com/en-us/microsoft-365/onedrive/download

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  3. Anonymous
    2023-03-31T23:09:51+00:00

    I installed OneDrive from The Microsoft store. When I ran it I got the message below indicating that "We don't support this app anymore". Are you kidding me? They only have a browser based version now, that doesn't support File Explorer or integrate with a file manager?

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  4. Anonymous
    2023-03-30T05:57:43+00:00

    Hello,

    Thanks for your reply and performing steps.

    Please Uninstall OneDrive App from Start -> Control Panel -> Programs and features

    Reboot your Computer

    Cleanup or Move that effect file to different folder.

    Install latest version of OneDrive app and Link your account -> Then try to Sync.

    Best Regards, Prakash

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  5. Anonymous
    2023-03-29T14:09:02+00:00

    Thanks, I followed all of the steps, OneDrive reset, rebooted, and still stuck on message "Perparing to upload".

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