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I have a error: the mathtype DLL cannot be found.

Anonymous
2023-03-06T10:59:25+00:00

i installed mathtype 7.4.10.53, when i launch microsoft word, i have a error: the mathtype DLL cannot be found. Please help me.

Microsoft 365 and Office | Word | For home | Windows

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Suzanne S Barnhill 277.6K Reputation points MVP Volunteer Moderator
2023-03-06T13:21:04+00:00

Probably best to contact MathType support: https://www.wiris.com/en/contact-us/

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  1. Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
    2023-03-06T20:10:02+00:00

    Reinstalling MathType may fix the issue. However, it will be safer to ask MathType support, as Suzanne has already suggested.

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  2. Anonymous
    2023-03-06T11:38:52+00:00

    Hello Nguyen P,

    I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

    I understand that you are having issues with Mathtype add-in for Microsoft word. Note that, error messages like "Mathtype DLL cannot be found" typically appear when a software or application can't find the required Mathtype Dynamic Link Library (DLL) file. The root cause of the problems are;

    1. The application won't be able to find the DLL file if it's damaged or missing from your machine.
    2. You can experience this problem if the MathType DLL file is old or incompatible with your operating system or applications.
    3. The program might not be able to find the required DLL file if Math type or its related software was improperly installed on your computer.

    You could try the following troubleshooting steps and share the outcome.

    1. Re-install MathType add-in and check the outcome.
    2. Update Windows and Microsoft Office apps.

    Update Office apps - Click File > Account > Update options > Update Office.

    update Windows - To stay up to date, select Start > Settings > Windows Update > Check for updates.

    1. Fix issues when you are trying to integrate MathType on Microsoft word. (Related discussion thread for your reference)

    https://answers.microsoft.com/thread/54380825-c849-4ba4-883a-dfce4625a19e

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards,

    Gunasekar N

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  3. Anonymous
    2023-03-13T16:58:15+00:00

    Hello Nguyen Phuongg,

    Could you please confirm if the issue is resolved or not?

    Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    I hope this information helps. If you have any questions, let me know and I will be happy to help you.

    Best wishes,

    Gunasekar N

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