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Amazon Renewed Surface Laptop 3 having BSOD, varying errors.

Sachin Lewis 21 Reputation points
2022-12-24T03:38:47.84+00:00

Good day,

I recently bought a refurbished computer and have been getting BSOD errors randomly. I have tried the DISM and sfc scans. Some of the codes include:

Kernel Security check failure, page fault in nonpaged area, service exception.

What seems to be the issue and how can I resolve it? Just checking if I should send it back (out of the country) or if I would be able to fix it here.

Here is the OneDrive link to the zipped folder containing the minidump files. https://1drv.ms/u/s!AgTFVSJ7Qt3Cn16I3a8cqz7I-ok_?e=PjBLFV

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  1. Docs 16,851 Reputation points
    2022-12-24T20:08:19.473+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

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    1 person found this answer helpful.

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  1. Anonymous
    2022-12-24T03:59:05.493+00:00

    BSODs are usually hardware and or driver related. You might try clean installing the operating system, update the bios, install the chipset and latest drivers from manufacturer.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

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