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office 2021 save as dialogue fields missing

Anonymous
2023-05-02T14:31:44+00:00

Hi

when I try to save in Microsoft save as

I've lost the dialogue boxes for naming file and choosing file format? Not sure how that happened. I've ran fix MS office but its not repaired it,

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 342K Reputation points MVP Volunteer Moderator
    2023-05-03T23:53:44+00:00

    In Word for Windows, press F12 on your keyboard. Some keyboards require that you hold the Fn key as you press F12. Which dialog box is shown?

    You should see the "classic" Save As dialog box as illustrated by the screen shot below.

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  2. Anonymous
    2023-05-03T20:12:33+00:00

    Hi Edward B,

    I'm Tim, an Independent Consultant here and a Microsoft user like you. I don't work for Microsoft and do not have access to any of your data on their system.

    Which Office 2021 application is causing the issues? Is it only that application?

    Kind regards

    Tim

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  3. Anonymous
    2023-05-03T13:11:54+00:00

    I get a dialogue save box and can save that way.

    I think its a user profile issue. If I'm in chrome, use print and choose save as pdf I get the same issue.

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  4. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2023-05-03T03:30:46+00:00

    What do you see if you use CTRL+s

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  5. Anonymous
    2023-05-02T15:21:59+00:00

    Hi Edward B,

    I’m Segunfunmi an Independent Advisor and Microsoft user like you. Thanks for posting the query here in this forum.

    If you've lost the dialogue boxes for naming a file and choosing the file format when you try to save a file in Microsoft Office, it's possible that the "Save As" dialog box has been minimized or hidden. Here are some troubleshooting steps you can try:

    1. Look for the "Save As" dialog box: When you click "Save As" in Microsoft Office, the "Save As" dialog box should appear on the screen. However, it's possible that the dialog box has been minimized or hidden behind another window. Check your taskbar for the "Save As" dialog box, and try clicking on it to bring it back into view.
    2. Try using keyboard shortcuts: If the "Save As" dialog box is hidden, you can try using keyboard shortcuts to bring it back into view. Press "Alt" + "Tab" to cycle through your open windows, and look for the "Save As" dialog box. Alternatively, you can press "Ctrl" + "S" to bring up the "Save As" dialog box directly.
    3. Reset the Office settings: If the above steps do not work, you can try resetting the Office settings. To do this, close all Office applications, open the "Run" dialog box by pressing "Win" + "R", type "regedit" and press "Enter". In the Registry Editor, navigate to "HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\General". Right-click on the "General" folder and select "Rename". Rename the folder to "General.old" and close the Registry Editor. Restart your computer and try using "Save As" in Microsoft Office again.

    If these steps do not work, you may want to try repairing or reinstalling Microsoft Office.

    Best Regards, Segunfunmi

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