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How can I download Visio 2019 installation files?

Anonymous
2023-06-29T03:34:01+00:00

I had an activated licensed version of Visio 2019 Professional installed on my Windows 10 Pro laptop, but I had to replace my hard drive after it crashed. Now I want to reinstall my Visio software, but I can't find the installation files I had previously downloaded & used when I last reloaded my laptop. Can someone send me a link to download a "fresh" copy of the installation files?

(Note - I originally installed the software using an administrator account & I am again using an administrative account as I attempting to reinstall it)

I also have a key & the associated installation files for Visio 2016 Professional but, when I try to activate it, the MS Activation system won't accept the key.

For the record, both the Visio 2016 Professional & Visio 2019 Professional keys worked when I installed the software before.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2023-06-29T06:29:05+00:00

    Hello JeffTaylor_1313,

    I’m Gunasekar and I will be happy to help you with your question, I am a Microsoft consumer like you.

    Here's the direct download link for Microsoft Office Visio Professional 2019 (Retail image): -

    https://officecdn.microsoft.com/db/492350F6-3A01-4F97-B9C0-C7C6DDF67D60/media/en-us/VisioStd2019Retail.img

    • Sign in with your Microsoft account.
    • Enter the product key.

    I hope this information helps. If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards,

    Gunasekar N

    30+ people found this answer helpful.
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  2. Anonymous
    2023-07-01T14:42:21+00:00

    Hello JeffTaylor_1313,

    You can follow the instructions below to activate Visio despite using the installer and product key provided.

    https://learn.microsoft.com/answers/questions/598457/unable-to-activate-ms-office-visio

    If the issue persists, I recommend you to speak with a Microsoft agent and check if the product key is still valid.

    If you have any questions, please let me know and I’ll be glad to assist you further.

    Best regards,

    Gunasekar N

    2 people found this answer helpful.
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  3. Anonymous
    2023-07-01T01:38:22+00:00

    Thanks for the link, Gunasekar. I was able to download the img file, mount it, & install Visio. When I entered the key that I had successfully used to activate Visio 2019 Professional before, I got a message saying that the key was for Visio Professional so i clicked on the message asking if i wanted to install that version instead & the installation process started again. After it was finished, I tried to activate it with the same key. This time, I got a message saying "This product cannot be activated because the product key is invalid."

    Given that the key worked twice in the past (For the initial installation & after I replaced the "spinning platter" disk with a solid state disk), I don't understand why it's not working now. Any help in resolving this problem would be appreciated.

    1 person found this answer helpful.
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