Share via

What is the cause of this error message? 'the image part with relationship ID rID50 was not found in the file'.

Anonymous
2023-05-24T12:38:19+00:00

I have read numerous feeds on how-to resolve this issue but there is no explanation as to why it happens. Does anyone know why images are lost and how best to avoid it happening?

Scenario: A word document contains numerous images. These are pdf pages saved as JPEG images and added to the document using Insert > Pictures.

When sent by email the doc is 7mb.

Upon editing from a second employee and being returned it is now 300KB!

All images have the error message 'the image part with relationship ID rID50 was not found in the file'.

Is this an issue with Word or how the user inserted/ distributed the document?

I have checked the XML code (as explained in one of your posts) and indeed the image property is set to NULL.

Just to reiterate I'm NOT after a solution, but an understanding as it why it happens in the first place and is there anything I can do to prevent it happening again.

Thanks

Microsoft 365 and Office | Word | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. John Korchok 231.4K Reputation points Volunteer Moderator
    2023-05-24T15:56:11+00:00

    The cause will be found with the second employee who edited the file. But since you don't have any details about what they did, we can't offer any advice.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-05-24T16:10:06+00:00

    Thanks for getting back to me John.

    That essentially is the question. What could they done to lose the images?

    The only action they performed (or at least that's what they have said!) is to edit some text and resave.

    All current posts are vague as to the cause (and it seems to happen quite a lot). Loads on resolutions but not the underlying cause.

    The same issue is a regular at work, just with a different rID code. Any thoughts would be welcome.

    0 comments