This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have an outlook office account that i can access. At one time i signed up up for Project Plan 1 subscription. I can not sign into it any more as its been so long since i used it but i still get bills sent to my outlook address. when i try to sign in it comes up with farramarine125.onmicrosoft.com but wont accept the password i have saved. Today i received another bill for 54 pounds. I either want a way to get back into the account, or a way to cancel my subscription. the online help is terrible and all the phone numbers no longer work.
I cant access the project plan 1 in my office 365 account page .
I cant see it when i look under manage subscriptions
i keep receiving bills that are sent to ******@outlook.com email address.
below is what the account information is:
Organisation Name: xxxxxxxxxxxx
Domain: xxxxxxxxxxxxxx125.onmicrosoft.com
Subscription name: project plan 1
Subscription exp date: 26 February 2024
please assist me to either be able to use the project plan 1, or cancel the subscription.
Your system should be able to see the last time i was able to use it.
best regards Martin Rice
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just got an email from Doug at Microsoft, but it wont let me reply to him. Absolute terrible service from Microsoft as usual. Impossible to speak to a human, spend hours going through possible question suggestions. Around and around in circles with no closure to my problem.
I have the same issue and cant find a resolution anywhere.