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"Color Saturation" and "Color Tone" adjustments are no longer working for me in PowerPoint after upgrading to MacOS Ventura 13.5.2. The multiple options are no longer accessible/viewable when clicking the "Presets" dropdown, and moving the sliders off of "100" or "6,500" makes the photo disappear. Is this happening to anyone else?
Running PowerPoint v16.77. I tried multiple restarts and I've uninstalled and reinstalled the application, still getting the same results. I use these features often, it was working before I ran the Ventura 13.5.2 update.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
A Waqas - This is a known issue with Mac OS Ventura. Your reply is not relevant to the question that was asked because you didn't verify your response in Ventura before you posted.
Please revise your reply or delete it using the Edit button under your reply,
Thanks.
Thank you John!
I have reported the problem
Perhaps Waqas has not updated to Ventura 13.5.2, because it's easy to reproduce this bug if you do that. To preport this problem, please click on the "person with speech bubble" icon in the upper right corner of the program window. Choose I don't like something. Describe the problem so it can be reproduced. Submitting sends the report to the Mac programming team. They are unlikely to reply.
Dear respected bladZV,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
I’m sorry you’re having a problem and for the situation you encountered, we deeply understand the inconvenience caused and apologize for it.
As per your description, based on my test, in PowerPoint version 16.77 on Mac OS, it seems that I cannot meet the same behaviour as like you described above.
.
As the problem can be caused by different reason, I will appreciate you can try to reboot Mac in safe mode and determine whether background programs are causing the issue. For detailed information, please check this article.
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
Also, have you ever installed any add-ins for PowerPoint? If so, please disable them and then check the outcomes.
Another suggestion is to remove the Office folders from Containers folder in Library with following steps.
a: Completely quit all Office apps
b: In Finder, press COMMAND +Shift+g.
c: Enter**~/Library** and click Go
d: Go to Containers folder, find the folder called Microsoft PowerPoint or com.Microsoft.PowerPoint
e: Move this folder to your desktop by cut&paste .
f: Relaunch PowerPoint for Mac application and see the results.
We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon. However, we can work together to narrow down and resolve the situation. So, please kindly provide more information below to let us work further.
Appreciate your patience and understanding and thank you for your time and cooperation.
Sincerely,
Waqas Muhammad