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MS Office: mac 2011 Home & Student, Family Pack, 3 Users

Anonymous
2023-08-08T14:41:35+00:00

I purchased MS Office: mac 2011 Home & Student, Family Pack, 3 Users. I have one left ‘User’ I wanted to use on a new Apple laptop and the product key is no longer working.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS

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  1. Anonymous
    2023-08-08T22:52:00+00:00

    Hi Jorge,

    Thanks for the update.

    If its a new Mac, you wont be able to install Office 2011 as the support has been already ended. Apologies for inconvenience.

    You will have option to upgrade with Office 365 subscription or Office 2021 stand alone version. Please find the details in below link.

    https://support.microsoft.com/office/559b72b1-e045-4c73-bad3-d7f1841b9e8c

    Kindly let me know if any questions. Thank you!

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  2. Anonymous
    2023-08-08T19:30:19+00:00

    Good day Ravikumar.

    I verified and the original license had been only assigned to two users/devices in my household. The license can be use on 3 Macs per household.

    The message I obtain is the following: This package was signed with a certificate that has expires. If you acquire tris package recently, it may not be authentic. Do you want to continue with the installation anyway?

    I know that support for Office for Mac 2011 has ended as of October 10, 2017. However, I have the original CD (prof of license) with the product key.

    Thank you.

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  3. Jim G 134K Reputation points MVP Volunteer Moderator
    2023-08-08T17:24:23+00:00

    @ Ravikumar

    How does anything you said relate to the fact it's impossible to run Office 2011 on a new Mac?

    Please correct your reply or delete it. Thank you.

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  4. Jim G 134K Reputation points MVP Volunteer Moderator
    2023-08-08T17:23:21+00:00

    Hi Jorge

    If it is truly a brand new laptop it is impossible to use Office 2011, as both the hardware and operating system do not support software that old.

    You will need to install a current version of Microsoft Office and get a new license for it.

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  5. Anonymous
    2023-08-08T15:32:02+00:00

    Hello Jorge,

    Greetings for the day! I’m an Independent Advisor and Microsoft user like you. Thanks for posting the query here at this forum.

    Could you verify if the license had been assigned to any other device? If it had been assigned, kindly remove to allow the 3rd user to be added.

    Kindly share the details of the error message that you have received while activating the license.

    Kindly login to your account and verify the dashboard.

    1. Open a desktop app like Word or Excel, or go to Microsoft365.com.
    2. Select your name (or profile picture) from the upper-right corner (this is just above the ribbon if you're in a desktop app, or on the navigation header if you're on Microsoft365.com).
    3. For Microsoft accounts, select the link My Microsoft account. For work or school accounts, select the link View account.
    4. You're taken to the dashboard for your account

    Hope this information would be useful to you. Please feel free to get back if you need any additional info.

    Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

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