A family of Microsoft word processing software products for creating web, email, and print documents.
Well, I figured out my issue, but it may not help you. In WORD I clicked on my name in the upper right corner (to the left of the megaphone for "Up Coming Features."). I found there two accounts, one for my business and one for personal. The business account was "active" which I signed out of making my personal account "active". My assumption is that any changes to my business account had to be made by the account's manager, which I am not. I am the manager of my personal account. Hopes this helps.