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Microsoft Office Apps need Repair

Anonymous
2023-08-24T09:59:18+00:00

My word, Excel and Outlook (on Windows 10 Pro) all come up with the same message when opening. "....run into an error preventing it form working properly". When I select "repair now" this does not fix the problem. If I choose in setting to RESET the APP this also does not fix the problem

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2023-08-24T10:18:17+00:00

    Dear Philip Bodington,

    Greetings! Thank you for posting in Microsoft Community.

    I'm sorry you have issue when using Office apps. I'd like to help you, please let us cooperate, we can work together to narrow down and resolve the situation.

    May I know if you have tried Online Repair Office by using steps below? If not, you may have a try.

    1. Close app Office apps.
    2. Right-click the Start button from lower-left corner and select Apps and Features on the pop-up menu.
    3. Select the Microsoft Office product you want to repair, and select Modify.
    4. In the window How would you like to repair your Office Programs, select Online Repair > Repair. Follow the instructions on the screen to complete the repair.

    Or you may also Repair Office via steps below:

    open Control Panel > Program > Uninstall a program. In the programs list, find your Office, right click it, choose Change, you may need to provide admin permission, then choose Online Repair.

    If the error persists, I understand how frustrating this situation can be and sincerely apologize for the inconvenience caused.

    Let me help you further troubleshoot the issue. I would appreciate if you could share following information.

    1.A full screenshot of the error message.

    2.What is the current version of your Office product? Please open Control Panel > Uninstall a program > in the program list, capture a screenshot of your Office, as shown below:

    Look forward to your reply. Thanks for your time and cooperation!

    Hope you stay safe and healthy.

    Sincerely,

    Tina | Microsoft Community Moderator

    10+ people found this answer helpful.
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  2. Anonymous
    2023-08-30T23:52:53+00:00

    ***EDITED: I rebooted the computer and so far, the error message has not re-appeared.

    I am getting the exact same error message.

    I did everything possible as advised but some of the steps could not work as I didn't have that option.

    I am using windows 11.

    I am seeing others with the same issue.

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  3. Anonymous
    2023-08-31T03:07:49+00:00

    Dear Carolyn Foster,

    Thank you for sharing that the error message has not re-appeared after you rebooted the computer. We're glad to know that.

    Feel free to post back if you have further concerns, we will help you further.

    Hope you have a nice day!

    Sincerely,

    Tina | Microsoft Community Moderator

    5 people found this answer helpful.
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