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Hello!
***Removed PII***
Path: Family Safety -> Child's account -> Manage Consent -> Manage this child's access to third-party apps -> Disabled child's access to third-party apps.
My child needs permission to use games and apps that aren't published by Microsoft. Without my permission, my child will only be able to use Microsoft games and apps like Outlook.com, OneDrive, Xbox Live, Bing, Skype, Windows, and Office.
Though activation of this function is promising that Microsoft Apps will work, it doesn't. Please look into it. And fix that. I can see a lot of people reporting the same issue.
That is definitely the reason because when I enable permission to use third-party apps, OneDrive starts to work.
I have tried to remove consent and add my son again it worked for one day. Now the same issue.
Many thanks,
Fatima
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hello FJ2023
Thank you for posting in Microsoft Community.
I understand that you are having trouble with OneDrive not working when you disable access to third-party apps for your child's account. Let’s work together in finding the best resolution to this issue.
When you disable access to third-party apps, it restricts your child's access to apps and games that are not published by Microsoft. However, this should not affect the functionality of Microsoft apps such as OneDrive.
To troubleshoot this issue, I suggest you try the following steps:
We look forward to your next response.
Regards,
Jason Guer
Microsoft Community Moderator
Hello Jason,
Thank you for your response.
OneDrive uninstalling and reinstalling worked. It seems.
Thanks,
FJ
Hello FJ2023
Thank you for posting in Microsoft Community.
I understand that you are having trouble with OneDrive not working when you disable access to third-party apps for your child's account. Let’s work together in finding the best resolution to this issue.
When you disable access to third-party apps, it restricts your child's access to apps and games that are not published by Microsoft. However, this should not affect the functionality of Microsoft apps such as OneDrive.
To troubleshoot this issue, I suggest you try the following steps:
- Check if OneDrive is installed on your child's device and if it is up to date.
Sign out of OneDrive and sign back in again.
Restart your child's device and check if OneDrive is working.
If the issue persists, try uninstalling and reinstalling OneDrive.We look forward to your next response.
Regards,
Jason Guer
Microsoft Community Moderator
Hello FJ2023
Good Day!
I am so glad to know that everything is working now.
Please do not hesitate to ask the community anytime just in case you have any questions in the future.
Regards,
Jason Guer
Microsoft Community Moderator
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