Error 0x8007016A: The cloud provider is not running Cannot disable Files on Demand

Hello CorrianCrooks,

If you disable ‘Files On-Demand’ in OneDrive, it will download all the files from your cloud storage to your PC and use up your disk space.

I'm sorry to hear that you cannot disable Files On-Demand as you do not have enough memory on your PC to accommodate all the files.

Unfortunately, I don't have any further troubleshooting to offer. There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

Best regards, Oluwatosin.

Hello CorrianCrooks,

Thanks for posting the query here in this forum.

My name is Oluwatosin, and I’d be happy to help you with your question.

I understand that you were unable to delete OneDrive duplicate files.

When you try to copy files in Microsoft OneDrive, you receive the following error message:

Error 0x8007016a: The cloud file provider is not running; this error occurs if OneDrive is misconfigured.

Kindly sign into OneDrive on the web to confirm files available on the web.

To resolve this issue, you will need to turn off OneDrive Files On-Demand and reset OneDrive.

Try the options in the link below in the given order.

https://learn.microsoft.com/sharepoint/troubleshoot/sync/copy-files-error-0x8007016a

I hope this helps! Let me know if you have any questions.

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem.

Best regards, Oluwatosin.

Hello CorrianCrooks! I'm Ivan and I'd be happy to help you with your question,

I just need to straighten out a few things in my mind,

-Have you ensured that all files within the duplicate folders are closed and not actively in use? -Can you confirm whether all your files are successfully synchronized to the new OneDrive location? -How much memory space is available on your PC, and is there any possibility to free up space temporarily for troubleshooting?

This is likely stems from a mismatch between the current state of your OneDrive configuration and the previous location of your files. The transition from the D:\OneDrive location to C:\Users\me\OneDrive might not have completed seamlessly, leading to duplicates and synchronization inconsistencies. The error message indicates that the cloud provider responsible for managing your OneDrive files is encountering difficulties, possibly due to the ongoing synchronization process or conflicting settings related to Files On-Demand. This situation could also arise if some files within the duplicate folders are still open or actively being used, preventing successful deletion.

These might help you: 1.Check Sync Status: Confirm that all files are fully synced to the new OneDrive location. 2.Close Open Files: Ensure no files within the duplicate folders are actively open. 3.Restart OneDrive: Restart the OneDrive app to ensure proper synchronization. 4.Temporary Space: If feasible, free up temporary space on your PC to temporarily turn off Files On-Demand and test the deletion. 5.Selective Deletion: Manually identify and delete duplicate files while keeping Files On-Demand enabled.

Remember that manipulating your OneDrive settings and files can have significant impacts, so proceed with caution and consider reaching out to Microsoft support for personalized assistance if needed.

I provided you related topics that could possibly help you, quick fixes and troubleshooting found here: -(Error 0x8007016a when copying files in OneDrive) https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sync/copy-files-error-0x8007016a -(Fixed: OneDrive 0x8007016A Cloud File Provider Is Not Running) https://softwarekeep.com/help-center/fix-0x8007016a-cloud-file-provider-is-not-running#:~:text=The%20error%20message%20%22Error%200x8007016A,from%20the%20matching%20search%20results.

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

If you have any more questions or need further assistance, don't hesitate to reach out. I'm here to help!

Best regards, Ivan

Edit - the files are not corrupt, they are just legacy files that once linked to OneDrive but no longer do (nor do I wish them to)

I hope someone else has another possible work around asap

Thanks

Thank you for your time - this is very worrying if disabling File On-Demand is the only solution to not just this, but seemingly other problems too.

I doubt I will be the only user who doesn't have enough PC storage to download all the files.

I have worked around deleting files by putting the 'corrupt' files inside another folder and deleting the folder. However, opening corrupt files is not working.

Thanks for your time