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Document Not Saved - Excel for Microsoft 365 MSO

Anonymous
2023-10-12T19:07:09+00:00

Could make changes to and save a file last week that contains macros but this week for some reason when I go to save work I get the "Document Not Saved" error. I can log in to another PC and can perform all functions but on my laptop now it won't work. Have been trying to figure out how to resolve but getting no where. Below is the version of excel I'm working on.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2023-10-13T15:46:13+00:00

    Good morning,

    We've tried all things mentioned with no success. The challenging thing here is all worked fine until this Monday, and it only does it on laptop. When I log into a different computer and pull these workbooks it works fine. IT department has tried uninstalling and reinstalling excel on my laptop with no change at all. I've attached a screenshot of the error message as I try to save to the network from my laptop for reference.

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  2. Anonymous
    2023-10-13T16:34:53+00:00

    It is hard to say what is the excat cause of it without enviroment at hand. You may try steps in this link.

    How to Fix the Microsoft Excel "Document Not Saved" Error on Windows (makeuseof.com)

    If issue persist, I'd suggest you raise a support ticket to Microsoft.

    Please contact your admin/IT department create a support ticket via Microsoft 365 Admin Center> Support> New service request. That support team there will have the correct channel and resources to help you investigate more and find what exactly the reason has caused this situation.

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  3. Anonymous
    2023-10-13T02:20:32+00:00

    Could you share us a screenshot of that error?

    This error message can occur due to various reasons, such as file corruption, insufficient permissions, or issues with the software itself.

    To troubleshoot this issue, you can try the following steps:

    1. Check if the file is read-only or if it's being used by another program. If so, close the program or remove the read-only attribute.
    2. Check if you have sufficient permissions to save the file. If you're not sure, try saving the file to a different location or contact your IT administrator.
    3. You may try save as another location.

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