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Why Microsoft 365 takes forever to install?

Anonymous
2023-08-29T07:01:15+00:00

I have a very slow Internet connection. A few days ago I tried to install Microsoft 365, I waited for 24 hours and all it installed was 3%. I downloaded the Custumization and the Deployment tool to install ONLY Word and Excel, and also didn't work. I heard about an offline download, and all I see are apps for Andoid. I feel as I wasted my money because there's no way to use the program. Please, can I get some help.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows

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  1. Anonymous
    2023-10-24T20:27:34+00:00

    i've downloaded and extracted 3 time...i run the program...a window opens...then ....poof goes away

    running windows 10 on an hp zbook g5

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  2. Anonymous
    2023-08-30T22:16:32+00:00

    Hello,

    Thank you for reaching out to this forum. I'm Ravi, just like you, a fellow Microsoft user and I'm here to help you with your question today.

    You need to be connected to the internet to download this installer file, but once that's done, you can then install Microsoft 365 offline on a PC at your convenience. Please make sure you have minimum bandwidth to download the installer file and your PC meets the basic requirements.

    Step 1. Download the offline installer from your account portal

    1. To download the offline installer, go to www.office.com.
    2. Select Install Office. If you have a Microsoft 365 subscription, you'll also need to select Install Office > on the Installs page.
    3. In the Download and install window, select Other options.
    4. Check the box Download an offline installer and select the language you want to install the Microsoft 365 apps in. Select Download
    5. When you're prompted, from the bottom of your browser window, select Save
    6. Once the download is complete, open File Explorer and locate a new virtual drive

    Step 2. Install Office

    1. Select the Microsoft 365 folder from the virtual drive and then double-click Setup64.exe to install the 64-bit version to begin the offline installation
    2. After your Microsoft 365 installation is complete, you need to activate Microsoft 365. Be sure you're connected to the Internet and then open any Office application, such as Word or Excel.
    3. After activating Office and before you start using it, make sure you have the latest update

    If you need any details please refer below link. https://support.microsoft.com/office/f0a85fe7-118f-41cb-a791-d59cef96ad1c

    Hope this information would be useful to you. Please feel free to get back if you need any additional info.

    Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

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  3. Anonymous
    2023-08-29T07:38:45+00:00

    Hello A3513,

    Sorry for the inconvenience. You can use the Office offline installer by following the instructions in this link;

    https://support.microsoft.com/office/-f0a85fe7-118f-41cb-a791-d59cef96ad1c

    Also, check your device’s system requirements for Microsoft 365. You can find the minimum and recommended system requirements for Microsoft 365 here, https://support.microsoft.com/office/-4414eaaf-0478-48be-9c42-23adc4716658. In addition, disable or uninstall any conflicting software or antivirus programs on your device. Some software or antivirus programs may cause problems with the installation of Microsoft 365 by blocking or slowing down the download process, or by preventing the apps from running properly.

    Hope this helps.

    Regards, Sola

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