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This is a joke, Microsoft converts my Office 2021 to Office 365 (and I have never had office 365 to start off with). So, before someone gives the standard "did you uinstall office 365" the following.
So, questions that I have:
This is a joke, an utter joke. I am losing hours because a company does not know how to apply a license, how to honour a product that was bought or have any idea how to maintain their own products or in fact, how digital licensing works. I DO NOT HAVE AN OFFICE 365 SUBSCRIPTION. Nor do you need to determine which product to install, I have the product, which I want to use. Perhaps offer less help and less assistence and ensure you know what you are doing and perhaps people would be happier.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the exact same problem what is going on microsoft??????
I appreciate that you are trying to help, but I don't understand where you are getting your information from. I have a legit version of MS office that I purchased from MS a couple of years ago. Last week all of a sudden it converted itself to a 365 account. I have no desire to pay MS again for software I bought and no desire to enable MS to use my documents for training chatGPT. MS has literally stolen software from me and they are doing nothing to help restore it.
I have signed into the Microsoft Account of a friend after downloading and running the Microsoft Uninstall tool. In their Microsoft Account I clicked on Services and Subscriptions getting a list of purchased products, From there I requested the reinstallation of their Office 2021 Professional Plus and guess what I ended up back with Office 365. I am not a happy camper Microsoft. I have also returned their laptop to its factory settings and reinstalled everything to once again end up with the same problem. Such a waste of time with no solution in sight.
Was there any resolution? This just hit me today and Im about as rips**t pissed as you must have been.
And there you have Tibor, people supporting the biggest spyware company in the world, selling their programs as solutions with a singular purpose, to steal your information. A prime example, the “new” teams, which, if tested by the developers at MS would have realized that this won’t even pass a BETA test. And how does MS sell this? Better integration and better productivity. So, MS, here is a shocker – it does not work!
Office 365 has more telemetry than their OS, and if you think this is good, keep on using the greatest spyware OS and “productivity” suite ever. If you are not using any 365 products, just a tip – don’t. And if you do have an outlook.com account, do not use MS Outlook because you need to sign into your MS account as well as your email account (why? I don’t know, to spy I guess) but switch to another product, I use Thunderbird. If you use Word or Excel (not the 365 version) you need not sign into your MS account at all and can use these products. The problem is that MS wants you to sign into your MS account, again, just guessing, to steal your personal information and therefore has the extreme need to convert you into a slave (okay, to convert you using 365 and then become a slave).