Hello,
Thank you for coming to the forum. My name is Fuad.
This is a user forum, and I am a user like you, this is not Microsoft directly.
Can you try the below and give me a reply?
We can clear out with the below if the problem is from the Office setup. Please do be patient with me as we try to get to the root of the problem if the online repair does not clear this.
Office Online Repair Steps
- Right Click on Start > Select Installed Apps or Apps and Features
- Scroll down until you see Microsoft Office Version
- Click more options ... (three dots) beside the Microsoft Office Version
- Select Modify
- Click Online Repair (this will take a while to be done)
- Restart the device
The above was culled from this link here, which you can click also for a guide: https://support.office.com/article/7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b
I kindly await your reply
Best Regards
Fuad