Share via

Microsoft Office 2019 not updating

Anonymous
2024-01-21T21:06:21+00:00

Using Windows 10 and Microsoft Office Professional Plus 2019. Office seems to be working ok. Can access everything except Updates.

Click on updates/update now, but nothing.

Program files only shows Microsoft 365-en-us, installation date 20/1/24, version 120.0.2210.144, but nothing in size, so I cannot do any update repair.

Seems file info is missing?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2024-01-22T00:35:42+00:00

Hi KennethStarick,

1. According to this link, Microsoft Office 2019 is a perpetual license (non-subscription) that will get security updates until the support end date but no feature updates -->

How do I upgrade Office? https://support.microsoft.com/help/ee68f6cf-422f-464a-82ec-385f65391350

2. Some other useful links -->

What's the difference between Microsoft 365 and Office 2021? https://support.microsoft.com/help/ed447ebf-6060-46f9-9e90-a239bd27eb96

Office 2019 for Windows and Mac FAQ https://support.microsoft.com/help/a8fed43d-4c11-404a-acc3-09eb46a3a7fb

Microsoft Office 2019 https://learn.microsoft.com/lifecycle/products/microsoft-office-2019

Let us know if you have any further questions. -Amit

Was this answer helpful?

1 person found this answer helpful.
0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-22T05:48:57+00:00

    Hi Amit.

    Just checked Office 2019, and there was a message from Microsoft of a problem at their end.

    Clicked on update, and this time it worked ok.

    All well now it seems.

    Thanks again for your response.

    Much appreciated.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-01-22T03:28:55+00:00

    Hi Amit.

    Thanks for your reply.

    I am still confused.

    Does this mean Office 2019 emails and spreadsheets will work till expiry date 2025, when I will then need to either go to Microsoft 365 or take a new one off sub to Office 2021 or similar?

    Will files and data then be transferred?

    Up until now, when I clicked on file/Microsoft account/update, system would run check and tell if update needed or all up to date.

    Was this answer helpful?

    0 comments