Office Home & Student

Hello Kelly,

Sincere apologies for the inconveniences. I will be happy to help.

To access your documents and use Word with your new Office Home and Student account, you need to install Office Home & Student 2021. you can follow these steps:

1. Install Office Home & Student 2021: Make sure you have installed Office Home & Student 2021 on your PC or Mac. You can download it from the official Microsoft website if you haven’t already. Link below;

https://www.microsoft.com/en-gb/microsoft-365/p/office-home-student-2021/CFQ7TTC0H8N8

2. Sign in with your Microsoft Account: Open any Office application like Word, and sign in with the Microsoft account you used to purchase Office Home & Student.
3. Access Your Documents: If your documents were saved to OneDrive, you can access them by signing into your OneDrive account. If they were saved locally, you should be able to open them directly in Word.

Set Default Save Location: To avoid confusion in the future, set your default save location to your PC or OneDrive, depending on your preference.

If you encounter any issues, you can reinstall your Office Home & Student 2021 from your Microsoft account services page. This should not affect your ability to access your documents. Remember, Office Home & Student 2021 is a one-time purchase, and once installed, it does not require a subscription to use the applications included in the package.

It is also worth noting the information below for clarity;

When you replace your monthly Office 365 subscription with Office Home and Student 2021. Here’s what you need to know:

Office Home and Student 2021 is a one-time purchase that includes Word, Excel, and PowerPoint. Once you purchase it, you can use these applications without an ongoing subscription.

Your Files: Your files will not be lost when switching from Office 365 to Office Home and Student 2021. If you have saved your documents to OneDrive, they will remain there. You can access them by signing in to OneDrive with your Microsoft account.

OneDrive Storage: If you were using more storage on OneDrive than what comes free with a Microsoft account, you might need to buy additional storage or move some files to avoid exceeding the free limit.

Office 365 Features: Keep in mind that Office Home and Student 2021 may not include all the features that come with an Office 365 subscription, such as Outlook, Publisher, Access, and additional OneDrive storage.

Installation: After purchasing Office Home and Student 2021, make sure to install it on your computer to start using Word, Excel, and PowerPoint.

Remember to save your files locally or back them up before making any changes to your subscription to ensure you have access to them at all times.

Please do let me know if further assistance is needed.

Regards.

Hello Kelly,

Thank you for the swift update.

Yes you can upgrade from your current OS but you need to check the official Apple website for more clarity.

Please do let me know if further assistance is needed.

Kind Regards, Adebayo.

The version of Office for Mac you can install in 10.15 is 10.66

Here's a link to the installer

Office suite (with Teams)

Thanks, again, Adebayo for your quick reply. You're very helpful.

How can I upgrade on my existing system?

Is there a link that allows me to do that?

Or does it require me to get a new computer entirely?

Many thanks, Kelly

Thanks, Adebayo-Odu for your reply.

One thing: When I attempt to download the Office Home and Student 2021 it initially says that I need to upgrade to Mac Os 12.

My Mac runs on an older version: OS Catalina 10.15.7.

Can I still run Office Home and Student 2021 on it? And how can I upgrade to do this?

In checking other sources, it says that I can, but just want to know if there are different download instructions.

Many thanks, Kelly