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OneDrive says I don't have access permissions to files like Word.lnk, Excel.lnk, OneDrive.lnk, etc. on Windows 10

Anonymous
2024-01-21T17:04:54+00:00

Screen shot of OneDrive error messages.

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-21T18:08:52+00:00

    Hello MarkWheeler3,

    My name is Oluwatosin and I’ll be more than happy to help you with your query." This is a user-to-user community forum. We do not have access to your account.

    I'm sorry to hear that you're having trouble syncing .ink files in OneDrive.

    Here are a few things you can try to troubleshoot the problem.

    " I pulled the steps below from https://support.microsoft.com/office/onedrive-shows-this-file-can-t-be-synced-54f6e0d2-41d3-496a-826e-964e59333d7e "

    1. Ensure the file has Read/Write permission ("This file can't be synced because OneDrive doesn't have permission to access the file")

    In File Explorer, right-click the file which has the sync issue and select Properties.

    Select the Security tab.

    Select your name from the Groups or user names list and ensure that "Read" and "Write" are both checked in the Allow column.

    If they are not, select Edit to add Read and Write permission.

    1. Move the file out of OneDrive and back in again.

    On the taskbar, right-click the OneDrive cloud icon which has the sync issue.

    Select Close OneDrive.

    In File Explorer, move the file which has the sync issue to a location outside your OneDrive folder, for example C:\ in This PC.

    Restart OneDrive by pressing start Start and typing OneDrive. Then select Open.

    Wait until OneDrive shows Up to date, then copy your file from its non-OneDrive location back into OneDrive.

    I hope this helps! Let me know if you have any questions.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Best regards, Oluwatosin.

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  1. Anonymous
    2024-01-22T05:59:38+00:00

    Hi Oluwatosin!

    I picked one file (Access.lnk) as a guinea pig. I selected the entry with my name and email address and changed the permissions to Read and Write (those are the only ones checked).

    As far as the OneDrive cloud icon in the lower right corner is concerned: it has disappeared after a reboot earlier today (for reasons other than OneDrive). How does OneDrive get started?

    Very best regards,

    Mark

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  2. Anonymous
    2024-01-22T19:47:35+00:00

    Hello MarkWheeler3,

    Thank you for the update. sorry for the late response.

    I am glad to know that the issue has been resolved.

    We appreciate the time and effort spent in resolving the above issue.

    Should you need help with any other issue, please feel free to post a new thread in the forum.

    Best regards, Oluwatosin.

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  3. Anonymous
    2024-01-22T18:08:49+00:00

    Hi Oluwatosin!

    That worked. :-)

    I found out how to start OneDrive by enabling it on Task Manager.

    Thanks for your help,

    Mark

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