Unable to login to MS Teams on MAC

Question

Unable to login to MS Teams on MAC

Anonymous

**Correlation Id:**da662c89-b0eb-4f33-bc0a-984a011aae9b

**Timestamp:**2023-12-14T22:36:57.000Z

**DPTI:**839b9f2029de7bb413166d1d0283ec3a19d0b7206dd9687d132551b5ee7d9dcb

**Error Tag:**4s8qf

**Error Code:**1003

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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1 answer

Answer 1

Hello,

I'd recommend removing Teams completely, then re-installing:

How to remove Microsoft Teams from MacOS

To uninstall Teams, quit Teams by right-clicking the Teams app in the dock, then holding down Option and clicking Force Quit. Open the Application Folder, select Microsoft Teams, and move it to the Trash.

Then:

Click Go > Go To Folder
Then navigate to following folder and delete them (if any)
~/Library/Caches/com.microsoft.teams
~/Library/Caches/com.microsoft.teams.shipit
~/Library/Application Support/Microsoft/Teams
~/Library/Application Support/Microsoft/Teams/Application Cache/Cache
~/Library/Application Support/Microsoft/Teams/blob_storage
~/Library/Application Support/Microsoft/Teams/Cache
~/Library/Application Support/Microsoft/Teams/databases
~/Library/Application Support/Microsoft/Teams/GPUCache
~/Library/Application Support/Microsoft/Teams/IndexedDB
~/Library/Application Support/Microsoft/Teams/Local Storage
~/Library/Application Support/Microsoft/Teams/tmp

Cited from https://answers.microsoft.com/en-us/msteams/forum/all/how-to-completely-remove-teams-from-mac/2499239d-d491-43cb-a9c1-acbee7223b8d

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Unable to login to MS Teams on MAC

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