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When I click a slide design, the design is not applied to the slide

Anonymous
2023-12-11T19:22:07+00:00

Split from this thread about PowerPoint for Mac.

I have the same problem.

I'm using Windows 10 on Surface Laptop.

No changes made to computer or system.

Desinger was working perfectly until today. Checked and installed updates. no help.

Microsoft 365 and Office | PowerPoint | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-14T23:27:40+00:00

    Hello David Fairlamb1

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

    Thank you for understanding.

    Regards,

    Vince

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  2. Anonymous
    2023-12-12T00:09:45+00:00

    Hello! David Fairlamb1

    Thank you for posting in Microsoft Community

    As per checking the shared information that you're experiencing issues with applying slide designs in PowerPoint. Allow me to ask:

    • May I know how do you access your PowerPoint? is it through PowerPoint app? or in PowerPoint for the web?
    • May I know if this is happening to all of the files? or just specific file?
    • May I know what error message are you getting?
    • Can I know what version and edition of Office installed in your computer?
      • You can open any Office apps
      • Go to File > Accounts - on the right side you can see Product Information
    • You can send me a screenshot of the issue.
      • Please hash/censored the following by using Paint, or any editing program: Full name (First name is fine), Email address, contact number, credit number, Product key, and Full Address in the Community.

    Here are some troubleshooting steps that you can try:

    1. Check if there are any updates available for PowerPoint. To do this, open PowerPoint, click on "File" > "Account" > "Update Options" > "Update Now".
    2. Try repairing your Office installation. To do this, go to "Start menu > Settings > Apps > select "Microsoft Office" > click "Change" > select "Repair" > Quick Repair and follow the prompts.
    3. If repairing the installation doesn't work, try uninstalling and reinstalling Office.
    4. If the issue persists, try creating a new PowerPoint presentation and see if you can apply slide designs to it. If you can, the issue may be with the original presentation.

    If none of these steps work, please let me know and we can explore other options.

    Thank you,

    Vince

    Microsoft Community Moderator

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