when I want to reset windows 11 it gives me a blue screen when I have to restart the pc and I tried all the methods on the internet and none of them worked if someone can help me too please

SyncRadiuS 20 Reputation points
2023-01-13T18:41:17.7266667+00:00

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  1. Anonymous
    2023-01-13T19:15:25.89+00:00

    Might try booting the install media, delete / create partition, and continue the clean installation. You can download fresh installation media here.

    https://www.microsoft.com/en-us/software-download/windows11

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  1. Michael Taylor 60,341 Reputation points
    2023-01-13T19:19:18.97+00:00

    The BSOD indicates a memory reference issue. Unfortunately without the crash dump it would be nearly impossible to diagnose this. It is generally tied to a bad driver but the crash dump has that information.

    During a Windows setup I don't know how to get to the crash dump. If this is occurring while the system is online then after a reboot you can grab it from the file system.

    If this is happening while you're resetting Windows and you don't have a valid install anymore then your options are limited. Remove any unnecessary devices to cut down on what is getting installed. This might include removing your dedicated graphics card temporarily if necessary.

    If it still crashes then it is possible you have an actual memory issue instead. You can try swapping out, or reordering your memory chips to see if you get past the setup. Then (or in lieu of) run a memory test to check to see if the memory is bad.

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