how can I instal microsoft office to my Macbook air M2?

Hi Meera,

Thank you for reaching out to this forum. I'm Utkarsh and as a fellow Microsoft user, I'm here and ready to help you today.

I am a user like you, this is a user forum and not Microsoft directly.

If you're having trouble installing Microsoft Office on your MacBook Air M2 despite redeeming the key, here are some steps you can follow:

1. Use Microsoft Account: Make sure you are signed in with the Microsoft account associated with the product key. This is the account you used during the redemption process.
2. Redeem your product key: Make sure you have redeemed your product key for Microsoft Office Home & Business 2021. If you haven't done so, visit the official Microsoft Office website and follow the instructions to redeem your key.
3. Download from Microsoft Account: Instead of relying on automatic downloads, you can manually download the Office suite from your Microsoft account. Go to the Microsoft account website, sign in, and look for the option to download Office.
4. Visit the official Microsoft Office website (https://www.office.com/) and sign in with your Microsoft account. Go to the "Services & subscriptions" section and locate your Office product. From there, you should be able to download and install the applications.
5. If you still have issues downloading, try to Clear your browser cache and cookies: Outdated browsing data can sometimes interfere with downloads. Try clearing your browser's cache and cookies before attempting to download Office again.

For more information visit the official link below:

https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?=ui&ui=en-us&rs=en-gb&ad=gb#InstallSteps=Install_on_a_Mac

I am NOT a Microsoft Agent/Employee.

I hope this is helpful! Best Regards, Utkarsh