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I want to recover my Microsoft 365 account? I have tried all methods and after filling that recovery form I was not able to get back my account

Anonymous
2024-01-31T15:39:09+00:00

It seems like you've lost access to your Microsoft account because you lost your phone and the associated mobile number. You don't have the ability to recover the account using the lost number, but you still have access to the email associated with the Microsoft account, which is '******@mail.com'. Additionally, you haven't set up two-factor authentication (2FA) for this account. If you're looking for assistance in recovering your Microsoft account without the use of the lost phone number, you may want to contact Microsoft Support for further guidance. They can help you verify your identity and provide alternative methods to regain access to your account. Keep in mind that having access to the associated email is a positive factor in the account recovery process.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2024-01-31T16:12:22+00:00

    Hello Krushna G,

    Welcome to Microsoft Community.

    I am a Microsoft user just like you, I hope you are doing well.

    Sorry for the inconvenience. I understand that you need to regain access to the account.

    However, the account recovery process is the last resort that requires you to prove ownership by answering a few questions that only the account owner can answer.

    If you are unable to provide sufficient answers to be verified, you may consider creating a new account as the system won't grant you access. You need to understand that you are dealing with an automated system designed to protect your account and its contents.

    I will suggest you keep trying with Account Recovery Form as it is the only way you can restore access to your account. Use the information you have and follow the tips provided below.

    "Note that even if you contact Microsoft support, you will still be redirected to recovery form as they can't do more than you can do for yourself with the account recovery form. They don't have the ability to send you password reset links or provide you with ways to access or change account details.

    You can submit Account Recovery Form up to two times per day using a device you have used to access your account before and from a similar location. Do this if you find more information or remember something else about your account that will help.

    The recovery form is available at https://account.live.com/acsr

    Helpful tips

    1. Answer as many questions as possible. If you’re not sure, guessing is ok — wrong answers don’t count against you. When you get to a question that lets you “add more," fill in as much information as you are able.
    2. Use the information you created when you created your account or when it was last updated.
    3. Submit the information from a computer that you use regularly.
    4. You will be asked to list the email addresses you have used recently and the subject lines of emails you have recently received. Ask family, friends, or business contacts for help in verifying their email addresses and for the subject lines of the last three emails they sent you.
    5. Make sure you're using the correct domain for your account, such as hotmail.com, live.com or xbox360.com. Remember that your email address may be country specific. For example, if you created your account in Germany, your domain would probably be "hotmail.de" rather than "hotmail.com".

    If you are still unsuccessful with the Account Recovery, click link attached: https://support.microsoft.com/help/dc56c3e3-dff0-4ed5-8edb-60290eea6b53

    The information above were obtained from Microsoft support article: https://support.microsoft.com/article/b19c02d1-a782-dee6-93c3-dc8113b20c42

    Please let me know if you need more assistance.

    Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm Regards

    2 people found this answer helpful.
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