Share via

Standing instruction for payment

Anonymous
2023-06-03T17:33:12+00:00

Hi,

I have created azure account with payment option given my debit card from ICICI, after given all the details of my card, Rs 2 was deducted for the free account, but later after 1 hr, i have received sms and mails from ICICI bank for monthly Standing Instruction with maximum amount Rs 200000 which is un believable and not acceptable from microsoft.

I am getting surprise that how come my debit card information accepted by microsoft for the account creation, even if i could have entered ICICI credit card, why there is sms from bank for the standing instruction for the amount from next month onwards if we personally not managing the transaction by cancelling,

I have tried couple of time to discuss with ICICI bank, could not able to cancel that through ICICI portal, I am requesting Microsoft not to process any kind of transaction on my ICICI debit card.

Requesting to call me back on the given number.

Thanks,

Mukesh Kumar

Microsoft 365 and Office | Subscription, account, billing | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

7 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-23T16:01:51+00:00

    hi, i also got same messages.

    You can cancel the standing instruction through ICICI portal.

    there is cards/loans --> credit card ---> standing instruction --> it will redirect to other portal.

    there you can edit or cancel the mandate.

    6 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-11-16T12:19:14+00:00

    Hey Mukesh,

    thanks for bringing this up. I have also same problem i do not even see the subscriptions in my account but after few days interval i am getting standing instructions from icici bank and that is for 92k.

    Please share your closure information if you got to solve it.

    I have tried calling below listed channels by Microsoft but they are just routing me to reach out to other channel.

    Thanks,

    Ganesh P

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-01-12T03:41:18+00:00

    Hi Mukesh,

    Did you get any response ?

    0 comments
  4. Anonymous
    2023-11-16T12:21:23+00:00

    Hey Mukesh,

    thanks for bringing this up. I have also same problem i do not even see the subscriptions in my account but after few days interval i am getting standing instructions from icici bank and that is for 92k.

    Please share your closure information if you got to solve it.

    I have tried calling below listed channels by Microsoft but they are just routing me to reach out to other channel.

    Thanks,

    Ganesh P Mo No. 8149822005

    0 comments
  5. Anonymous
    2023-06-03T18:05:15+00:00

    Hello mukesh S,

    Welcome to Microsoft Community.

    I am a Microsoft user just like you, I hope you are doing well?

    Sorry for the inconvenience, however, I recommend you contact Microsoft business support via telephone as that is the appropriate channel to resolve billing issues. Click link below and select your region to find contact number:

    https://support.microsoft.com/help/c0389ade-5640-e588-8b0e-28de8afeb3f2

    Alternative support channel: https://learn.microsoft.com/microsoft-365/admin/get-help-support

    Please let me know if you need more assistance.

    Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm Regards

    0 comments