Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Natalie P,
Thank you for reaching out to us. I am Blessing, an independent advisor here and a Microsoft user like you.
I understand that you are looking to switch from Microsoft 365 Personal subscription to a Business subscription.
Kindly find steps below to walk you through how to do this:
Step 1: Buy a Microsoft 365 for business plan.
Step 2: Create user accounts.
Step 3: (Optional) Users migrate Outlook information to their new Microsoft 365 for business email account.
Step 4: (Optional) Users migrate their OneDrive files to OneDrive for Business.
Step 5: Cancel your Microsoft 365 Personal subscription.
Kindly find link below for guidance on how to perform these steps: https://support.microsoft.com/office/9322ffb8-a35d-4407-8ebe-ed6ea0859b9f
Hope this helps!