This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Can you help me
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Can you help me get my Confirmation ID back?
Installation ID [Moderator note: personal information removed]
Please get my confirmation id
what is a confirmation id
Hello Ngoat,
My name is Adebayo, I will be happy to help.
To retrieve your Confirmation ID using your Installation ID, you will need to contact Microsoft Support directly. The Confirmation ID is a unique code generated during the activation process and is not retrievable through standard user commands or tools.
Please reach out to the support team using the link below;
https://support.microsoft.com/home/contact?SourceApp=smcivr2
Kindly use the directive in the image.
Kind regards, Adebayo.
Here is my license for Microsoft Office 2019.
[Moderator note: personal information removed]
Can you provide me the customer ID for this>