I have bought a new Microsoft Surface Studio 2 Laptop and have installed Microsoft 365 with two work email addresses (domains on Go Daddy/Wix). I have two MS 365 products, one is a Personal subscription for my Hotmail account and one is Business 365 for my work emails.
My personal Hotmail is installed underneath the two work addresses in the same outlook- I have always been able to see them both in the same outlook and to deal with personal and work emails each day. Obviously they are using two different exchange servers. The main account is Hotmail as it will not let me set up the outlook with the GoDaddy/work emails as the main account.
None of this has ever been a problem on my old laptop until I bought a new laptop on monday and set it all up. Hotmail can receive emails but cannot send AT ALL. My old laptop is still set up and I can still send from hotmail no problem from that device and from my iphone just not from this new laptop.
I get the message you do not have permission to send as follows:
Your message did not reach some or all of the intended recipients.
Subject:
Sent: 24/01/2024 23:51
The following recipient(s) cannot be reached:
Tessa Cowley on 24/01/2024 23:51
This message could not be sent. You do not have the permission to send the message on behalf of the specified user.
__________________________________________________
Diagnostic information for administrators:
__________________________________________________
Error is [0x80070005-0x000004dc-0x00000524].
Exchange response headers:
request-id: 5c301fc7-af79-23b9-fe7b-fe04105f7dbf
X-ServerApplication: Exchange/15.20.7202.035
X-FEServer: LO2P265CA0154
X-CalculatedBETarget: DU0PR02MB8644.eurprd02.prod.outlook.com
X-RequestId: {F6502F2D-D950-4899-98B6-362572D3487A}:74
X-ClientInfo: {47E70AF8-8B08-435D-AB21-C81AFC672B82}:110880041
X-ElapsedTime: 937
X-BackEndHttpStatus: 200
X-ResponseCode: 0
X-RequestType: Execute
__________________________________________________
ROPs Summary:
0: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
1: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
2: ropFlushRecipients (14) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
3: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
4: ropTransportSend (74) Processed(1) Completed(0)
ROP result: 0
Response codes: 1244
__________________________________________________
Response Exceptions:
ROP Index: 4
ROP Associated: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.SendAsDeniedException: Can't send message.
---> Microsoft.Mapi.MapiExceptionSendAsDenied: MapiExceptionSendAsDenied: Unable to send message. (hr=0x80070005, ec=1244)
0.35250:10020000, 1.36674:01000000, 1.61250:00000000, 1.45378:02000000, 1.44866:00000000, 1.36674:01000000, 1.61250:00000000, 1.45378:05000000, 1.44866:00000000, 1.36674:7A000000, 1.61250:00000000, 1.45378:08000000, 1.44866:00140000, 1.36674:0A000000, 1.61250:00000000, 1.45378:21000000, 1.44866:5E3A0000, 1.36674:0E000000, 1.61250:00000000, 1.45378:823A0000, 1.44866:B5010000, 16.55847:56160000, 17.43559:0000000034020000000000000000000000000000, 20.52176:140F229C2300001000000000, 20.50032:140F229C9317F01FA4000000, 0.53414:12000000, 0.35180:14000000, 255.23226:15000000, 255.27962:7A000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:00000000, 0.35250:4C020000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:10000000, 1.36674:4A000000, 1.61250:00000000, 1.45378:15000000, 1.44866:00000000, 16.55847:76000000, 17.43559:00000000B0030000000000007D00000000000000, 20.52176:140F229C230000001B020000, 20.50032:140F229C931770200A00403A, 0.53414:20020000, 0.35180:6A020000, 255.23226:0A00773A, 255.27962:0A000000, 255.27962:4A000000, 255.17082:DC040000, 0.44949:2A020000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:2F020000, 0.38698:05000780, 1.41134:47000000, 0.37692:87000000, 0.41788:87000000, 0.44092:00000000, 4.64952:EB030000, 7.40748:010000000000010B00000000, 7.57132:0000000000000000009A54D1, 4.36423:EB030000, 1.41134:47000000, 4.42092:DC040000, 0.33900:00000000, 8.45434:FDBF0600678C9C5D000000000000000000000000, 1.46798:13000000, 5.10786:0000000031352E32302E373230322E3033353A445530505230324D42383634343A36636134363039362D383039622D343964362D626161612D6362396138623537386437343A3231363035363A2E4E455420362E302E323500000000, 7.51330:D5704065371DDC0800000000, 0.39570:00000000, 1.55954:0A000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:A4000000, 1.56562:00000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:00000000, 1.56562:00000000, 1.64146:4A000000, 1.33010:4A000000, 2.54258:DC040000, 1.33010:4A000000, 2.54258:DC040000, 255.1750:80030400, 255.31418:B9000000, 0.22753:40000A67, 255.21817:DC040000, 0.34722:BE000000, 4.51106:DC040000, 0.41890:8D020000, 4.58274:DC040000, 0.59285:0A00A881, 4.46997:DC040000
at Microsoft.Mapi.MapiExceptionHelper.InternalThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, Int32 ec, DiagnosticContext diagCtx, Exception innerException, MapiStore mapiStore)
at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException, MapiStore mapiStore)
at Microsoft.Mapi.MapiMessage.Implement_TransportSendMessage(PropValue[]& propsToReturn)
at Microsoft.Mapi.MapiMessage.TransportSendMessage(PropValue[]& propsToReturn)
at Microsoft.Exchange.Data.StoreObjects.MapiAccessorExtensionMethods.TransportSendMessage(IStoreSession storeSession, Object mapiObject, ExTimeZone timezone, PropValue[]& mapiPropValues)
--- End of inner exception stack trace ---
at Microsoft.Exchange.Data.StoreObjects.MapiAccessorExtensionMethods.TransportSendMessage(IStoreSession storeSession, Object mapiObject, ExTimeZone timezone, PropValue[]& mapiPropValues)
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.Data.Storage.Items.CloudCacheSendProxyCoreItemDecorator.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass156_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptionsTResult
Transport-Send failed: failure enum(25), HResult(0x00000000), EC(1244).
Transport-Send failed: failure enum(22), HResult(0x00000000), EC(1244).
Submit-Message failed: message id(2), failure enum(13), HResult(0x80070005), EC(1244).
I have spent hours and hours on this. I have now changed folder permissions on hotmail "folder properties" to "owner" and have tried to update Offline Global Address List but when I tried to download it to do that on send and receive it says:
Unexpected reported error "0X80190194"
SO basically I cannot use my hotmail AT ALL.
Also a big issue with my work email address, it will not deliver to some peoples inboxes anymore - like it is hitting spam walls or something where it literally won't even go in their spam it just won't deliver at all! and I get this message:
Delivery has failed to these recipients or groups:
Claire Cox (******@yahoo.co.uk)
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.
Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.
Diagnostic information for administrators:
Generating server: CWXP123MB2983.GBRP123.PROD.OUTLOOK.COM
Receiving server: CWXP123MB2983.GBRP123.PROD.OUTLOOK.COM
Total retry attempts: 11
******@yahoo.co.uk
1/24/2024 2:02:58 PM - Server at CWXP123MB2983.GBRP123.PROD.OUTLOOK.COM returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
1/24/2024 1:58:34 PM - Server at mx-eu.mail.am0.yahoodns.net (188.125.72.74) returned '421 4.4.2 Connection dropped due to SocketError'
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([fe80::aff1:c10:ae2c:4edc%6]) with mapi id 15.20.7202.035; Tue, 23 Jan 2024
14:02:58 +0000
From: Tessa Cowley <******@thecowleyconsultancy.com>
To: Claire Cox <******@yahoo.co.uk>
Subject: NDA Agreement - New Confidential Recruitment
Thread-Topic: NDA Agreement - New Confidential Recruitment
Thread-Index: AQHaTYBCZP66LYUvI0O8QyBr1yB0JLDnbggg
Date: Tue, 23 Jan 2024 14:02:58 +0000
Message-ID: <******@LO2P123MB3790.GBRP123.PROD.OUTLOOK.COM>
References: <******@mail.yahoo.com>
<******@mail.yahoo.com>
<******@mail.yahoo.com>
<******@LO2P123MB3790.GBRP123.PROD.OUTLOOK.COM>
In-Reply-To: <******@LO2P123MB3790.GBRP123.PROD.OUTLOOK.COM>
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PLEASE PLEASE HELP - thank you
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