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Excel Crashes when saving a sheet

Anonymous
2024-01-22T13:26:39+00:00

I have an excel with vba in it that runs perfectly but crashes when I try to save it... here is the report data can anyone point me int the right direction as to what is causing it to crash have attached first part mages of the error report as cannot copy all of it in

Error Signature:

Exception: EXC_CRASH (SIGABRT)

ExceptionEnumString: 805306368

Exception Code: 0x00000001 (0x0000000000000000)

Date/Time: 2024-01-22 12:50:51 +0000

Application Name: Microsoft Excel

Application Bundle ID: com.microsoft.Excel

Application Signature: XCEL

Application Bitness: x64

Application Version: 16.81.0.24011420

Crashed Module Name: merp

Crashed Module Version: 16.81.24011420

Crashed Module Offset: 0x0000000000009eb3

Blame Module Name: mso20

Blame Module Version: 16.81.24011420

UnsymbolicatedChecksum: 7A38CFF605F68467CB197D4C22D68E38

Blame Module Offset: 0x000000000000685c

StackHash: 50ab3ee34a6ea074_805306368_bk_oom

Application LCID: 2057

Extra app info: Reg=en Loc=0x0809

Build Type: Release

Crashed thread Stack Pointer: 0x_000070000d526a50

Crashed thread: 48

Thread 0 (0xaaf07):

#  1  0x00007ff81743233d in  (UnknownModule + 0x0000000000000000) 0x0000000000000000

#  2  0x00007ff81741127a in  (UnknownModule + 0x0000000000000000) 0x0000000000000000

#  3  0x00007ff81761dc88 in _backtrace_symbols + 0x0000006B (libsystem_c.dylib + 0x0000000000014c88) 0x00007ff7b0c4fb40

#  4  0x00007ff8187f65ae in -[_NSCallStackArray objectAtIndex:] + 0x00000068 (Foundation + 0x00000000000745ae) 0x00007ff7b0c4fba0

#  5  0x00007ff81780950e in _CFArrayApplyFunction + 0x00000035 (CoreFoundation + 0x000000000003f50e) 0x00007ff7b0c4fbe0

#  6  0x00007ff8178092b7 in ___CFPropertyListIsValidAux + 0x000001CF (CoreFoundation + 0x000000000003f2b7) 0x00007ff7b0c4fc20

#  7  0x00007ff81780ab32 in ___CFPropertyListIsDictPlistAux + 0x000000B4 (CoreFoundation + 0x0000000000040b32) 0x00007ff7b0c4fca0

#  8  0x00007ff817803913 in -[__NSDictionaryM __apply:context:] + 0x00000066 (CoreFoundation + 0x0000000000039913) 0x00007ff7b0c4fcd0

#  9  0x00007ff8178092f9 in ___CFPropertyListIsValidAux + 0x00000211 (CoreFoundation + 0x000000000003f2f9) 0x00007ff7b0c4fd10

10  0x00007ff81783b82e in _CFPropertyListCreateData + 0x000000D0 (CoreFoundation + 0x000000000007182e) 0x00007ff7b0c4fd90

11  0x00007ff8187c1869 in +[NSPropertyListSerialization dataWithPropertyList:format:options:error:] + 0x00000025 (Foundation + 0x000000000003f869) 0x00007ff7b0c4fe00

12  0x00007ff8187c1512 in -[NSDictionary(NSDictionary) writeToURL:atomically:] + 0x0000007A (Foundation + 0x000000000003f512) 0x00007ff7b0c4fe20

13  0x0000000113538213 in  (merp + 0x0000000000013213) 0x00007ff7b0c4fe70

14  0x00000001135384ba in  (merp + 0x00000000000134ba) 0x00007ff7b0c4fed0

15  0x00007ff8173ab321 in _objc_exception_throw + 0x00000030 (libobjc.A.dylib + 0x0000000000014321) 0x00007ff7b0c4ff10

16  0x00007ff8178b8c26 in +[NSException raise:format:] + 0x000000D6 (CoreFoundation + 0x00000000000eec26) 0x00007ff7b0c50ef0

17  0x00007ff81b0e4981 in -[NSApplication _commonBeginModalSessionForWindow:relativeToWindow:modalDelegate:didEndSelector:contextInfo:] + 0x00000054 (AppKit + 0x00000000002d0981) 0x00007ff7b0c50fe0

18  0x00007ff81b0e4924 in -[NSApplication beginModalSessionForWindow:] + 0x00000025 (AppKit + 0x00000000002d0924) 0x00007ff7b0c51040

19  0x00007ff81b0e488a in ___35-[NSApplication runModalForWindow:]_block_invoke_2 + 0x00000027 (AppKit + 0x00000000002d088a) 0x00007ff7b0c51060

20  0x00007ff81b0e4850 in ___35-[NSApplication runModalForWindow:]_block_invoke + 0x00000046 (AppKit + 0x00000000002d0850) 0x00007ff7b0c51090

21  0x00007ff81b0e40f2 in __NSTryRunModal + 0x00000064 (AppKit + 0x00000000002d00f2) 0x00007ff7b0c510e0

22  0x00007ff81b0e3fc4 in -[NSApplication runModalForWindow:] + 0x00000136 (AppKit + 0x00000000002cffc4) 0x00007ff7b0c51100

23  0x00000001137c3498 in  (CocoaUI + 0x0000000000074498) 0x00007ff7b0c511e0

24  0x000000011f706143 in  (mso99 + 0x00000000012aa143) 0x00007ff7b0c51210

25  0x000000011f4fe2d7 in  (mso99 + 0x00000000010a22d7) 0x00007ff7b0c51250

26  0x000000011f4fdb05 in  (mso99 + 0x00000000010a1b05) 0x00007ff7b0c51270

27  0x000000011f1921a6 in  (mso99 + 0x0000000000d361a6) 0x00007ff7b0c51450

28  0x000000011f19a99b in  (mso99 + 0x0000000000d3e99b) 0x00007ff7b0c51460

29  0x000000011e4b8f2e in  (mso99 + 0x000000000005cf2e) 0x00007ff7b0c52580

30  0x00000001113ec0a0 in  (Microsoft Excel + 0x00000000021580a0) 0x00007ff7b0c57b00

31  0x00000001113eb943 in  (Microsoft Excel + 0x0000000002157943) 0x00007ff7b0c57b90

32  0x00000001113eb7b4 in  (Microsoft Excel + 0x00000000021577b4) 0x00007ff7b0c57c00

33  0x00000001113eb5d4 in  (Microsoft Excel + 0x00000000021575d4) 0x00007ff7b0c57d10

34  0x00000001113eb513 in  (Microsoft Excel + 0x0000000002157513) 0x00007ff7b0c57d80

35  0x00000001108a20ae in  (Microsoft Excel + 0x000000000160e0ae) 0x00007ff7b0c58e20

36  0x00000001108a3b39 in  (Microsoft Excel + 0x000000000160fb39) 0x00007ff7b0c5c4a0

37  0x00000001108a4201 in  (Microsoft Excel + 0x0000000001610201) 0x00007ff7b0c5d7b0

38  0x0000000111195e3f in  (Microsoft Excel + 0x0000000001f01e3f) 0x00007ff7b0c5d940

39  0x0000000111184866 in  (Microsoft Excel + 0x0000000001ef0866) 0x00007ff7b0c67ca0

40  0x00000001111840a0 in  (Microsoft Excel + 0x0000000001ef00a0) 0x00007ff7b0c67e40

41  0x0000000111184ba5 in  (Microsoft Excel + 0x0000000001ef0ba5) 0x00007ff7b0c697c0

42  0x000000010f328abe in  (Microsoft Excel + 0x0000000000094abe) 0x00007ff7b0c698c0

43  0x000000010f31c526 in  (Microsoft Excel + 0x0000000000088526) 0x00007ff7b0c69e40

44  0x00000001104fc939 in  (Microsoft Excel + 0x0000000001268939) 0x00007ff7b0c6a190

45  0x000000010f3f3008 in  (Microsoft Excel + 0x000000000015f008) 0x00007ff7b0c6a1b0

46  0x00007ff8187ff1e9 in ___NSFireDelayedPerform + 0x000001B6 (Foundation + 0x000000000007d1e9) 0x00007ff7b0c6a1d0

47  0x00007ff81786142c in ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 0x00000014 (CoreFoundation + 0x000000000009742c) 0x00007ff7b0c6a260

48  0x00007ff817860fda in ___CFRunLoopDoTimer + 0x00000311 (CoreFoundation + 0x0000000000096fda) 0x00007ff7b0c6a270

49  0x00007ff817860c16 in ___CFRunLoopDoTimers + 0x0000011D (CoreFoundation + 0x0000000000096c16) 0x00007ff7b0c6a320

50  0x00007ff817844f02 in ___CFRunLoopRun + 0x00000838 (CoreFoundation + 0x000000000007af02) 0x00007ff7b0c6a370

51  0x00007ff817844102 in _CFRunLoopRunSpecific + 0x0000022D (CoreFoundation + 0x000000000007a102) 0x00007ff7b0c6b0c0

52  0x00007ff82211c9d9 in _RunCurrentEventLoopInMode + 0x00000124 (HIToolbox + 0x00000000000309d9) 0x00007ff7b0c6b170

53  0x00007ff82211c616 in _ReceiveNextEventCommon + 0x000000C9 (HIToolbox + 0x0000000000030616) 0x00007ff7b0c6b1c0

54  0x00007ff82211c531 in __BlockUntilNextEventMatchingListInModeWithFilter + 0x00000042 (HIToolbox + 0x0000000000030531) 0x00007ff7b0c6b240

55  0x00007ff81ae527b9 in __DPSNextEvent + 0x00000370 (AppKit + 0x000000000003e7b9) 0x00007ff7b0c6b260

56  0x00007ff81b74af64 in -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000518 (AppKit + 0x0000000000936f64) 0x00007ff7b0c6b640

57  0x00007ff81ae43d32 in -[NSApplication run] + 0x0000025B (AppKit + 0x000000000002fd32) 0x00007ff7b0c6b840

58  0x00007ff81ae17d41 in _NSApplicationMain + 0x00000330 (AppKit + 0x0000000000003d41) 0x00007ff7b0c6b8c0

59  0x00007ff8173df386 in  (UnknownModule + 0x0000000000000000) 0x00007ff7b0c6b910

x86_64 Thread State(64bit):

  __rax: 0x00007ff8999fd1a0   __rbx: 0x00007ff89732f000   __rcx: 0x00007ff7b0c4f998   __rdx:0x00007ff8999fc890

  __rdi: 0x00007ff7b0c4f998   __rsi: 0x00007ff899a0afa0   __rbp: 0x00007ff7b0c4fa00   __rsp:0x00007ff7b0c4f8f0

  __r8: 0x00007ff841e04d83    __r9: 0x0000000000000b80    __r10: 0x0000000000000001   __r11:0x00007ff880000000

  __r12: 0x00007ff81ae14000   __r13: 0x00007ff899815bb0   __r14: 0x00007ff7b0c4fad0   __r15:0x00007ff803db5981

  __rip: 0x00007ff81743233d   __rflags: 0x0000000000010206   __cs: 0x000000000000002b   __fs:0x0000000000000000

  __gs: 0x0000000000000000 

Thread 1 (0xaaf18):

Microsoft 365 and Office | Excel | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2024-01-22T17:25:14+00:00

    Hi

    Thanks for providing the crash report.

    It appears that you may have a bad add-in or helper app, a bad installation, a bad font, or a problem in Mac OS. The report is not very specific.

    Let's start with easy troubleshooting steps that are most likely to fix this first.

    In Finder, right-click on Microsoft Excel.app. Choose Move to Trash from the menu.

    Restart your Mac

    Empty the Mac OS Trash

    Reinstall Microsoft Excel using this installer: Install package

    Please reply as to whether or not the problem is fixed.

    Thanks./

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