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Install MS office Home & Student 2019

Anonymous
2023-12-06T21:58:59+00:00

Hello,

I have purchased Office 2019 with my Macbook Pro originally. After that, I reinstalled Office 365, including in my Holland College, Canada student account. My student account has expired, and I would like to return to my Office 2019, but I couldn't remove the license files on my Macbook.

Please help.

Thanks,

Binh

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

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  1. Anonymous
    2023-12-08T06:13:04+00:00

    Hi viet

    I am happy to help always.

    Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. Kind Regards -Adedayo

    7 people found this answer helpful.
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  1. Anonymous
    2023-12-06T22:48:32+00:00

    Hi Viet Thank you for posting in Microsoft Community. I am happy to help.

    Unfortunately, removing Office 2019 license files on a Mac is not straightforward due to its inherent licensing system. While you can deactivate and uninstall Office 365 associated with your student account, removing the remnants of your original Office 2019 license might require specific steps. Here's what you can do:

    1. Deactivate and uninstall Office 365: Open Finder and go to Applications. Locate and right-click the Microsoft Office 365 app icon. Select "Move to Trash" to uninstall the application. Empty the Trash to permanently remove the app. This will deactivate Office 365 associated with your student account.
    2. Use the Microsoft Office License Removal Tool: Download the Microsoft Office License Removal Tool from the official website: https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193 Close all open Microsoft Office applications. Run the downloaded .pkg file to install the tool. Follow the on-screen instructions and select the Microsoft Office 2019 license option. Click "Remove" to uninstall the license files. Restart your Mac after the removal process is complete.
    3. Manually remove remaining license files (advanced users): This approach requires technical knowledge and involves modifying system files. Proceed with caution. Open Terminal. Enter the following command: sudo rm -rf /Library/Application\ Support/Microsoft/Office/Licensing Enter your administrator password when prompted. This command removes the Office 2019 licensing files. Restart your Mac.

    Additional tips: Ensure you have a backup of your important files before attempting any manual modifications. Consider using a third-party app specifically designed to uninstall applications and their associated files. Make sure you have the original Office 2019 installation media or product key available for reinstallation.

    Hope this helps Best regards -Adedayo

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  1. Anonymous
    2023-12-07T21:26:08+00:00

    Hi Adedayo,

    I used the command line to remove the license file and installed Office from my MS account.

    Thanks for your support.

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  2. Anonymous
    2023-12-07T20:40:02+00:00

    Hi Viet Thank you for posting in Microsoft Community. I am happy to help.

    Here's how you can get the install package for Office 2019 for your MacBook:

    1. Download the installer from Microsoft.

    To download the installer, you'll need a product key. If you don't have one, you can purchase one from Microsoft or a licensed retailer.

    Once you have your product key, go to https://www.microsoft.com/en-us/microsoft-365/buy/compare-all-microsoft-365-products. Sign in with your Microsoft account and then click on "Services & Subscriptions." Image of Microsoft Office 365 subscriptions Opens in a new window pro-networks.co.uk Microsoft Office 365 subscriptions

    Locate Office 2019 and click on "Install." Image of Office 2019 in My account Opens in a new window superuser.com Office 2019 in My account

    On the next page, select the language for your installation and click on "Download." Image of Download Office 2019 ON Microsoft Opens in a new window mysoftwarefree.com Download Office 2019 ON Microsoft

    1. Install Office 2019.

    Once the download is complete, open the installer package. Follow the on-screen instructions to install Office 2019.

    1. Activate Office 2019.

    Once Office 2019 is installed, open any Office app, like Microsoft Word. In the What's New box that opens, select "Get Started." Image of What's New box in Microsoft Word Opens in a new window support.microsoft.com What's New box in Microsoft Word

    On the Sign in to activate Office screen, select "Sign in." Image of Sign in to activate Office screen Opens in a new window support.microsoft.com Sign in to activate Office screen

    Enter your Microsoft account and password. This is the same account that you used to download the installer.

    Once you're signed in, Office 2019 will be activated.

    “I pulled the following steps from https://www.reddit.com/r/macbook/comments/voy3u5/the_macbook_purchasing_megathread_july_2022/?rdt=33653 "

    Here are some additional resources that you may find helpful: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2021-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658 https://answers.microsoft.com/en-us/msoffice/forum/all/download-link-office-2019/8f9fe32e-6cca-4a69-96ed-38da8e7a9dfc https://support.microsoft.com/en-us/office/activate-office-for-mac-7f6646b1-bb14-422a-9ad4-a53410fcefb2

    I hope this helps! Let me know if you have any other questions.

    Best regards -Adedayo

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  3. Anonymous
    2023-12-06T23:32:29+00:00

    Hello,

    I have just followed your instructions and how can I get the install package?

    Thanks,

    Binh

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