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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello.
After generating a font, I was checking it through a Word and noticed that the font name was being truncated in the font drop-down list.
To solve this problem, I deleted the font file, fixed the error in the code, reinstalled the font, and tried to check it in Word, but the same problem occurred as before.
However, when I install the same file on a different Mac, it appears to be fixed.
I thought the problem might be caused by leftover cache, so I deleted and reinstalled the entire Office including PowerPoint, Excel, and Outlook, but it didn't help.
Is there any other way to clear the cache? Or is there another way to get the changes to reflect?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Performing a Safe Boot of your Mac clears the system font cache.
How to Boot in Safe Mode on an Apple Silicon Powered Mac
Older macs: Perform a Safe Boot by holding the SHIFT key down as your Mac starts up from a restart or shut down.
Hi I'm sending you files.
Please download the LeeNyangYong1.otf first, deleted it and download LeeNyangYong2.otf.
Thanks.
https://drive.google.com/drive/folders/1CCozs4OrDwTQXYkcMhxIww3PDVJjir41?usp=sharing
Dear Sehyun Oh,
Good day! Thank you for posting to Microsoft Community. We are happy to help you
If it is convenient for you, I would like to confirm the specific font you used.
You can see if the advice in the following document can help you, although the title says Word for Mac, the advice also applies to other Office applications: Third-party installed font does not appear in the font list in Word for Mac - Microsoft 365 Apps | Microsoft Learn
Note： Microsoft Office for Mac technical support does not provide support for installing or configuring third-party fonts. If the following methods don't resolve your font issue, contact the font manufacturer or the website from which you purchased the fonts.
We look forward to your reply. Thanks for your cooperation.
Sincerely,
Tin | Microsoft Community Moderator