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Can't install Microsoft 365 on Windows 7 64bit

Anonymous
2024-02-07T20:24:41+00:00

I formatted my laptop and reinstalled Win 7 64bit with SP1. Gave it all the time it needed to download and install the updated. Then tried to install Microsoft 365. Got the following message: The procedure entry point SetProcessMitigationPolicy could not be located in the dynamic link library KERNEL32.dll

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2024-02-13T14:33:56+00:00

    The problem is not yet resolved, I just didn't have time recently to deal with it. I did it last year on another laptop, no problem. This time around, it does not work. Is there perhaps an older version of 365 that i can download and try?

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  2. LemP 74,945 Reputation points Volunteer Moderator
    2024-02-08T19:23:22+00:00

    You may be able to download and install an older version of Microsoft 365 that will work with Windows 7.

    Read through the entire thread here: https://answers.microsoft.com/en-us/msoffice/forum/all/installing-office-365-on-windows-7/35af3123-7c61-4484-b37e-020318ffb599?page=1

    As one of the posts in that thread says, you'll need to use the "Office Deployment Tool," which is "intended for Business administrators, but it does secretly support consumer Office bundles. It's tricky, intended for experienced administrators, not users, so it requires learning some XML coding. Here are some links to the tool, you'll have to do more research to use it ...."

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  3. Anonymous
    2024-02-08T18:58:41+00:00

    Hello! Renier Coetzer 1973

    Thank you for posting in Microsoft Community

    I truly understand that you want to install Microsoft 365 in your Windows 7 Operating system and I appreciate that you have an active subscription, currently Microsoft 365 can only be supported by the following operating systems such as Windows 10 and Windows 11. For Mac OS: Monterey, Ventura, and Sonoma 11 and above.

    You can check this article here: Microsoft 365 and Office Resources

    What I can only suggest for you is to have a device that runs Windows 10/11 so you can install Microsoft 365.

    I hope it helps!

    Thank you,

    Vince

    Microsoft Community Moderator

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  4. LemP 74,945 Reputation points Volunteer Moderator
    2024-02-13T18:15:05+00:00

    This time around, it does not work. Is there perhaps an older version of 365 that i can download and try?

    Read the thread at the link in my earlier reply.

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  5. Anonymous
    2024-02-11T23:20:43+00:00

    Hello Renier Coetzer 1973

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

    Thank you for understanding.

    Regards,

    Vince

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