Share via

Exchange Address Fails SPF Validation

Anonymous
2024-03-15T11:53:42+00:00

Hello

we are geting Dkim rapports from google there micorsofts outboundprotection.outlook.com fails SPF test. is this common or is it something we should investigate further. Or has anyone here experienced the same?

source_ip dkim spf header_from domain2 result selector domain3
52.100.202.236 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur02-am0-obe.outbound.protection.outlook.com
2a01:111:f400:fe02::722 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur01-db5-obe.outbound.protection.outlook.com
2a01:111:f403:260f::700 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur04-he1-obe.outbound.protection.outlook.com
2a01:111:f400:fe02::710 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur01-db5-obe.outbound.protection.outlook.com
2a01:111:f400:fe1e::70d pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur01-he1-obe.outbound.protection.outlook.com
185.164.14.39 pass fail kiviksmusteri.se custmx.one.com pass 20201015 matrundan.se
185.164.14.39 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 matrundan.se
2a01:111:f403:2612::701 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur05-am6-obe.outbound.protection.outlook.com
2a01:111:f403:2611::701 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur04-vi1-obe.outbound.protection.outlook.com
52.100.203.206 pass fail kiviksmusteri.se kiviksmusteri.se pass selector1 eur02-db5-obe.outbound.protection.outlook.com
Microsoft 365 and Office | Install, redeem, activate | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-17T19:58:34+00:00

    Hello and thanks for the reply.

    We are experiencing problems because our mail to gmail recipients go straight to spam.

Google refers to its rules that came on 1 February that the sender must have SPF, DMARC and DKIM records up to date.

We did not have DKIM in place until Feb 1st and therefore it seems that our domain has been classified as a spam domain by google.
So we are working urgently to try to remove that stamp. However, our domain and IP reputation remain at 100% bad according to Google Postmaster.

SPF records are the only thing that we see that does not always get a "pass" on the Dmarc reports from google.

We don't get real answers from Google about why it has happened and what we can do to get out of the spam classification, unfortunately.
    0 comments
  2. Anonymous
    2024-03-15T16:35:14+00:00

    Dear Mikael Nielsen2,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    Based on your description, I understand that you're getting Dkim rapports from google there Microsoft outboundprotection.outlook.com fails SPF test.

    It is not uncommon for emails sent from Microsoft's outboundprotection.outlook.com to fail SPF validation. This is because the SPF record for the sending domain may not include the Microsoft servers that are used for sending emails. However, this does not necessarily mean that there is an issue with your email delivery. If you are experiencing any specific issues with email delivery, I would recommend checking your SPF record to ensure that it includes the Microsoft servers used for sending emails.

    I hope the above information will be helpful. Please feel free to let me know if there are any updates or if I've got you wrong, so I can provide further suggestion.

    0 comments