A family of Microsoft word processing software products for creating web, email, and print documents.
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I'm writing to report a bug I encountered in Microsoft Word while exporting DOCX files to PDF. The bug occurs when the following conditions are met:
Under these conditions, the exported PDF only displays the background color on a small portion of the page.
Workaround:
To ensure the background color displays correctly in the exported PDF, you must choose a standard page size (e.g., A4, A3, Letter). Alternatively, if you want to use a custom size with a background color, you must export the document using the "Microsoft XPS Document Writer" option. However, please note that XPS files aren't fully supported by all devices.
Summary:
There seems to be a bug in Microsoft Word when exporting DOCX files to PDF using the "Microsoft Print to PDF" option with custom page sizes and background colors. The bug results in the background color only being displayed on a small portion of the exported PDF.
Office version :
Version 2108 (Build 14332.20624)
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Hi there! I've already reported this issue in both Ms Word feedback and Feedback Hub. Thanks for the advice. We hope that bugs like this will be solved in the next version of Office.
Hi Wael,
Thanks for contacting us,
Thanks for sharing this wonderful workaround with us, please use the feedback option in Word to report this to the developers as they won't be able to see it here in the community.
Thanks and regards, Sola