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Syncshare using all of the servers memory

Christopher Paglia 20 Reputation points
2023-01-25T20:42:53.8+00:00

Hi All:

1st timer here. here's my situation:

I am running Windows Server 2012 R2 Standard with Microsoft Work Folders setup on it. We only have 1 syncshare setup for roughly 350 users throughout our organization.

The server is an HP Proliant with a Intel Xeon E5-2620v2 2.1GHz processor (x2) and 16GB RAM.

The problem is that the syncshare will constantly take up over 99% of the Memory causing the server to slow to a crawl if not outright become unresponsive. When its not running the server runs okay (Which right now the server is only using 1% of the CPU and 15% of memory).

If anyone can help point us in the right direction to help alleviate this problem it would be very much appreciated. If theres any additional information needed, let me know and Ill do my best to provide it.

Thanks in advance for any help.

Windows for business | Windows Server | User experience | Other
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  1. Limitless Technology 44,766 Reputation points
    2023-01-26T16:14:13.47+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to SyncShare high cpu usage.

    1. Try to Decrease the change detection frequency using below powershell

    Set-SyncServerSetting –MinimumChangeDetectionMins

    1. Defrag the metadata db on the Work Folders server using below command.

    esentutl /d <DRIVE>:\SyncShareState\syncsharename\metadata\meta.edb

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

    Reference :

    https://social.technet.microsoft.com/Forums/en-US/2d7c85b1-ee18-45d8-9149-d6647b62bc57/work-folders-exessive-ram-usage-and-slow-sync?forum=winserver8gen

    --If the reply is helpful, please Upvote and Accept as answer--

    1 person found this answer helpful.

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  1. Limitless Technology 44,766 Reputation points
    2023-01-26T16:14:02.5533333+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to SyncShare high cpu usage.

    1. Try to Decrease the change detection frequency using below powershell

    Set-SyncServerSetting –MinimumChangeDetectionMins

    1. Defrag the metadata db on the Work Folders server using below command.

    esentutl /d <DRIVE>:\SyncShareState\syncsharename\metadata\meta.edb

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

    Reference :

    https://social.technet.microsoft.com/Forums/en-US/2d7c85b1-ee18-45d8-9149-d6647b62bc57/work-folders-exessive-ram-usage-and-slow-sync?forum=winserver8gen

    --If the reply is helpful, please Upvote and Accept as answer--

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