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A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
To edit files using the desktop app, you will need to have a desktop license assigned to your work account.
I suggest contacting your admin or helpdesk to request for a desktop license to be assigned to your account. They should be able to assist you with this request.
When attempting to open a Word or Excel file, a prompt appears asking you to "sign in to get started with Office." Upon trying to sign in using my Outlook email ID, I encounter an error indicating that "it seems your account lacks access to Office desktop apps."
Could you share us some screenshot of your issue? Then we may give suggestions on it.