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Cannot Print Master Document on Word 365 for MAC

Anonymous
2024-05-31T11:40:33+00:00

Cannot print Large Master Documents on Word 365 for MAC or create PDF the app crashes. Master Document has 43 subdocuments. Can print in outline mode but not in Print Layout. Master Document can expand and build a Table of Contents but will not print. Subdocuments will print separately but common page numbering, footnotes and endnote numbering of the Master Document is lost. Thank you. Operating a IMAC M3 with Sonoma 14.5 OS. Word for MAC is version 16.5.

Microsoft 365 and Office | Word | For home | MacOS

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2024-05-31T19:22:57+00:00

    Your installation of Office is very out of date. Please do the following:

    Download a copy of the current version of AutoUpdate from this link, install and then run AutoUpdate to bring your installation to current update level, then restart your Mac. If the updater does not open automatically after download, double-click the downloaded .pkg file. Click this link to download the updater. The update is free.

    https://go.microsoft.com/fwlink/p/?linkid=830196

    After installing updates, please test again and reply here with the result. Thanks.

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  2. Anonymous
    2024-06-01T15:01:07+00:00

    I thought I was up to date so I ran the link you suggested. It came back that I was up to date.

    A follow-up, So I did a test this morning with a Master Document and just 3 subdocuments. It printed and I was able to make a PDF. So the problem, may be the size of the document when it is expanded. I also notice that the Master Document function has a problem going from Outline view to Print Layout view. Will continue to troubleshoot. I am trying to work a document of 600-1000 pages and one word document has a file size limit. I thought Master Document would be my solution.

    Problem seems to be sporadic after I added subdocument 7. I couldn't print and it appears the Master Document becomes corrupt and will not print after removing the seventh subdocument. Build a new subdocument and was able to add 20 subdocuments and print. It would appear that the Master Document feature is quirky

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