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PPE Hosted Dispatch mail system - HELP!

Anonymous
2024-05-28T18:37:05+00:00

I am getting thousands of emails that say this:

Pelican Lake Motorcoach Resort <> <br> --- Attachments2:54 AM (11 hours ago)
to me <br> ---

________________________________________
From: Mail Delivery System <>
Sent: Tuesday, May 28, 2024 2:54:08 AM (UTC-05:00) Eastern Time (US & Canada)
To:
Subject: U

This is the PPE Hosted Dispatch mail system.

PPE Hosted tried to deliver your email message,
but was unable to do so for reasons outside our control.

We recommend contacting the person or service responsible for
looking after the recipient domain's email server directly.

The last error message we have available from the recipient's
server is included right below, along with an extract of your
email:

<>: host  said: 550
    no mailbox by that name is currently available (in reply to RCPT TO
    command)

and then this comes as well: FW: Undelivered Mail Returned to Sender

InboxSearch for all messages with label Inbox

Remove label Inbox from this conversation

| | Pelican Lake Motorcoach Resort <> |<br>| --- | | AttachmentsMon, May 27, 5:26 PM (20 hours ago) | | | | :--- | ---: | ---: | ---: | | | to , me |<br>| --- | |

________________________________________
From: Mail Delivery System <>
Sent: Monday, May 27, 2024 5:26:38 PM (UTC-05:00) Eastern Time (US & Canada)
To: P
Subject:

This is the PPE Hosted Dispatch mail system.

PPE Hosted tried to deliver your email message,
but was unable to do so for reasons outside our control.

We recommend contacting the person or service responsible for
looking after the recipient domain's email server directly.

The last error message we have available from the recipient's
server is included right below, along with an extract of your
email:

<>: host 139.64.201.74] said: 550
    no mailbox by that name is currently available (in reply to RCPT TO
    command)

is NO LONGER employed by P

My email is associated with this and I am only a resident at I don't work in the office and should have no affiliation with this. I helped with our website and was listed as an admin on that which is  I'm also listed as an admin on our eventbrite software.

I am getting hundreds, if not thousands, of emails almost weekly. The office is working on this but I need this to stop. My emails are really being affected.

Can you please help me with this issue?

Quite frankly I'm not sure what product is associated with this. I do know eventbrite is one, but this is microsoft. I am NOT a techy person at all, but so far the office doesn't seem to be able to help me.

Thanks,

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-05-28T19:59:04+00:00

    Hello Kathy P_419

    We understand that you are receiving a large number of undelivered mail notifications from the PPE Hosted Dispatch mail system. The error message

    you received indicates that the recipient’s mail server was unable to deliver your email message due to reasons outside your control. Kindly check and

    implement the initial steps below.

    1.Recipient Domain Issues: The error message suggests that the recipient domain (in this case, virspe1.virtuworks.net) may be experiencing 

    problems. It could be due to various reasons such as the domain not existing, being blacklisted, or having incorrect DNS entries.

    2.Check SPF Records: Ensure that your SPF (Sender Policy Framework) record is correctly configured. SPF records help prevent email spoofing

    and verify that the sending server is authorized to send emails on behalf of your domain. If you’re using a third-party mail service or have your own

     mail server, make sure the SPF record includes the correct IP address or domain name of your mail server. Incorrect SPF records can lead to email delivery failures.

    3.Outbound Relay Configuration (if applicable): If you’re using an email security service like Proofpoint Essentials, check if outbound relay 

    features are enabled. For Proofpoint Essentials, you can configure outbound relay by adding the IP range or specific IPv4 addresses associated

    with your mail server

    As you mentioned, this issue is related to your email address being associated with an RV resort in Florida, and you are not affiliated with the office

    Since this issue is related to the PPE Hosted Dispatch mail system, we recommend contacting their support team directly for assistance if the issue persists after implementing the above steps. You can find their contact information on their website or by searching online. They should be able

    to help you resolve this issue and stop the notifications from coming to your email address.

    Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    Please feel free to reach out if you need any further assistance from our side, we will be happy to help you further.

    Sincerely,

    Bertrand

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