if I change a laptop, how can I use the visio from old laptop with license keys?

Hello,

To transfer your Visio 2021 license to a new laptop, you’ll need to follow a few steps to ensure you’re in compliance with Microsoft’s licensing terms. Here’s what you can do:

1. **Uninstall Visio from the Old Laptop**:
   • Before installing Visio on the new laptop, it’s advisable to uninstall it from the old one. Go to 'Control Panel' → 'Programs' → 'Programs and Features', find Visio, and select 'Uninstall'.
2. **Installation on New Laptop**:
   • On your new laptop, you’ll need to download and install Visio. You can do this by logging into your Microsoft account that you used to purchase Visio or by downloading the installer from the Microsoft website if you have the standalone version.
3. **Enter Your License Key**:
   • During installation, you’ll be prompted to enter your product key. Use the key that came with your original purchase. If you’ve lost the key, it might be available in your Microsoft account under the 'Services & subscriptions' section if you registered it there.
4. **Activation**:
   • Once installed, open Visio and complete the activation process using your product key. Visio should recognize the key and activate your product for use on the new laptop.
5. **Microsoft Support**:
   • If you encounter any issues with transferring your license, or if the software doesn't accept your product key, it’s a good idea to contact Microsoft Support for assistance. They can help clarify your license terms and assist with activation issues.

It’s important to note that some Microsoft Office licenses are specific to the first device they’re installed on and cannot be transferred. However, many retail versions do allow transfers, but typically only one installation is active at a time.

For more detailed guidance and support, visit Microsoft Visio Support.](https://support.microsoft.com/en-us/visio%29.) Remember to keep your product key secure and accessible for such situations.

Best Regards, Saurabh

alright, hopefully goes well

Sigh, will try and see

I understand your frustration I really do. Hopefully the issue gets resolved soon. Ik changing laptop isn't the easiest or most financial thing but yes sorry. Please do let me know if you need further assistance

Hi Sau, thanks for the reply, will try and test I really hate it when office asking us change laptop every few years