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I have been trying to fix my Microsoft account
And whenever I sign in it gives me a message saying 0x80048823 and then whenever I try to sign in on other platforms it’s says I’ve tried signing in too much I don’t remember the recovery email due to the fact I made the account on my Xbox when I was a kid I have also tried support/recovery to see if the problem could be solved but to no avail it has been very upsetting
is there anyone or anyway I could please get this problem fix
I just want access to my email again
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello, I was having a similar issue, I'm just trying to get my Minecraft account back because someone hacked it, now I'm having these issues. The gmail is the one im using rn.
Hello Dusk Kobby
Thank you for your reply. However, you didn't answer what the domain name of your account was. As a result, I am unable to submit your request directly to support team.
Rel - MSFT | Microsoft Community Support Specialist
I use the email for personal and the error occurs every time i read throught the article already and still no solutions. Would it be just be possible to unblock the account so i can sign in
HelloDusk Kobby
Thank you for your contribution to the Microsoft Community.
I understand that you are experiencing an error code 0x80048823 when logging in. This must have caused problems in your life and work.
First, I need to confirm some information:
This error code 0x80048823 is usually caused by an unusual login that results in your account being locked. All you need to do is log in successfully.
I'm guessing it might be due to a network issue.
Please try the steps in the following articles to troubleshoot and fix the problem:
Fix Error 0x80048823 in Windows 11 (thewindowsclub.com)
Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
If there is a mistake in my understanding, please describe it in more detail. Looking forward to your further reply so that we can serve you better.
Best wishes,
Rel - MSFT | Microsoft Community Support Specialist