Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I do not have a gear symbol on the top right on my Outlook.
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What are the easiest steps to understand for whitelisting an email address in Outlook 365?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Dear Elisabeth Browning,
Many thanks for your reply with useful information! This shows that you are using outlook client, in this version, to whitelist an email message and the rest of the emails from the particular email address, you can right click the email and choose Junk then select "Never block Sender" to whitelist the sender email address or "Never block Sender's Domain" to whitelist the sender 's domain or the last one "Never block Group or Mailing list" if is the group of Distribution list.?
Thank you in advance for your understanding! Your patience and cooperation will be greatly appreciated.
Sincerely
By Paul| Microsoft Community Moderator
Dear Elisabeth Browning,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Based on your description, I understand that you have a query "How to whitelist an email?"
To whitelist an email address in Outlook 365, Have you tried the steps below:
That's it! The email address you added will now be considered safe and will not be sent to your junk folder.
I hope the above information will be helpful. Please feel free to let me know if there are any updates or if I've got you wrong. If still have any concern, please let me know so I can provide further suggestion.
We sincerely appreciate your patience and cooperation. Thanks for your precious time!
Sincerely,
De Paul | Microsoft Community Moderator
Hi, I dont have an email from them because it gets blocked. I need to whitelist the address, but cannot do this by clikcing on an email. I need to find where I can add the email address to a whitelist.
thanks
What if there is no gear icon in the top right corner?