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Hi,
I've been a Onedrive customer for years and many years ago I subscribed to the full Office / 365 package. This came with storage advertised as 5TB but in reality, only 1TB but for 5 different users, so for me, as a single user, still only 1TB.
At some point Microsoft allowed us the ability to add a TB of storage, taking it up to 2TB.
My question/issue is that I am an avid photographer / video maker, with a healthy interest too in buying music. I find the 2TB isn't enough storage for my media. It can only just take the photos now but will soon run out and as for the videos and music, I have a separate subscription with Google for these.
Why will Microsoft not allow us to have a sensible storage amount in Onedrive? I am happy to pay for it, and always have been but they seem determined not to take my money.
Is anyone else facing this issue and is there any workaround envisioned? Ideally I would simply be allowed to combine the 5TB into one box and that would be enough for now...
K.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Your whole mentality on this is from 10/20 years ago.
What do you think all these data centres, AWS, Azure Cloud, etc. are for - only current files? Are people and companies making a physical backup every day, and then what, driving somewhere else every day so the files are not in the same location as the PC?
Insane.
The replies received so far are simply confirming the issue I have stated. One is even saying the solution is to go to another company as a provider of cloud storage solutions.
This has been my experience with Microsoft too - is there genuinely no understanding of this issue as a major customer issue? I struggle to see that I can be the only person who has a lot of data on my PC I want backed up in Onedrive. Especially as Onedrive touts itself as a backup solution for phone photos too.
Thanks, this is what I thought - Microsoft isn't interested in providing storage solutions for customers, only in superficially claiming to do so.
I'm not sure where you are getting your information from. It seems a random statement with no evidence - a zombie fact - to say that the average consumer does not have that much data.
I am in my 40s, have had CDs and Records, buy music online, and have owned a digital camera since the early 2000s. I think it would be pretty difficult not to have 2TB of data.
The issue is, that the average consumer does not backup the data that they have or if they do, they do so across multiple different places - Apple storage or Google storage plus maybe Onedrive for some, no doubt a dropbox account too and some other storage locations.
My uniqueness is more in that I want to use a single storage location to backup at least my photos and document data. I'll find somewhere else for music and video.
As time moves on though, I'm getting closer to the 2TB on only photos and Microsoft is doing nothing to adapt to growing user data lakes.
I find the advertised 6TB but max 1 or 2TB per account a really random restriction, especially when coupled with how badly Onedrive works in the first place.
Something is rotten here, and its not the consumer.
Hi, My name is Umar and I'd be happy to help you out with your question.
Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.
I understand your frustration with OneDrive's storage limitations. Here's what you can know:
Storage Limits: Currently, OneDrive for personal plans offers 1TB of storage, with the option to purchase an additional 1TB for a total of 2TB.
5TB Plan Confusion: It's possible you misinterpreted the advertised 5TB storage in the past. Microsoft 365 plans with 5TB storage typically apply to shared storage across multiple users (often 5 users), not a single user's OneDrive.
Users with specific Office 365 plans like Enterprise E3 and E5, Government E3 and E5, Education, Education E5, OneDrive for Business Plan 2, and SharePoint Online Plan 2 can increase their storage space up to 5TB by contacting Microsoft support.
https://learn.microsoft.com/en-us/sharepoint/troubleshoot/storage/check-storage-increase-eligibility
Note: It's always possible that Microsoft might introduce higher storage plans for individual users in the future. You can keep an eye on their official announcements or provide feedback through their support channels to express your interest.
I hope this information is helpful. Please let me know if you have any other questions.
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Best Regards, Umar Majeed