what this mean VirtualMachine when recovery pc using surface recovery image?

Surface Pro 7

Model No 1866

Surface Recovery Disk 로 복구

Windows 10 Home

증상이 발생했던 서피스 복구 이미지로 재현한 상태에서 수집한 자료입니다.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\hyperkbd]

"ImagePath"=hex(2):5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

74,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,64,00,72,\

00,69,00,76,00,65,00,72,00,73,00,5c,00,68,00,79,00,70,00,65,00,72,00,6b,00,\

62,00,64,00,2e,00,73,00,79,00,73,00,00,00

"Type"=dword:00000001

"Start"=dword:00000003

"ErrorControl"=dword:00000000

"Group"="Extended Base"

"Tag"=dword:0000002d

"Owners"=hex(7):77,00,68,00,79,00,70,00,65,00,72,00,6b,00,62,00,64,00,2e,00,69,\

00,6e,00,66,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\hyperkbd\Parameters]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\hyperkbd\Parameters\Wdf]

"WdfMajorVersion"=dword:00000001

"WdfMinorVersion"=dword:0000000f

"TimeOfLastTelemetryLog"=hex(b):4f,82,3b,fb,9e,94,d7,01

---

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\HyperVideo]

"ImagePath"=hex(2):5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\

74,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,64,00,72,\

00,69,00,76,00,65,00,72,00,73,00,5c,00,48,00,79,00,70,00,65,00,72,00,56,00,\

69,00,64,00,65,00,6f,00,2e,00,73,00,79,00,73,00,00,00

"Type"=dword:00000001

"Start"=dword:00000003

"ErrorControl"=dword:00000000

"Group"="Video"

"Tag"=dword:00000004

"Owners"=hex(7):77,00,76,00,6d,00,62,00,75,00,73,00,76,00,69,00,64,00,65,00,6f,\

00,2e,00,69,00,6e,00,66,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\HyperVideo\Video]

"Service"="HyperVideo"

"DeviceDesc"="@wvmbusvideo.inf,%synthvid.devicedesc%;Microsoft Hyper-V Video"

"FeatureScore"=dword:000000dd

"VideoID"="{391DDF1A-0092-11EC-8E86-806E6F6E6963}"

---

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Video{391DDF1A-0092-11EC-8E86-806E6F6E6963}\Video]

"Service"="HyperVideo"

"DeviceDesc"="@wvmbusvideo.inf,%synthvid.devicedesc%;Microsoft Hyper-V Video"

"FeatureScore"=dword:000000dd

"Driver"="{4d36e968-e325-11ce-bfc1-08002be10318}\0000"

---

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Virtual Machine\Auto]

"CSDVersion"=""

"FullyQualifiedDomainName"="WIN- "

"IntegrationServicesVersion"="10.0.19042"

"NetworkAddressIPv4"="The following Msvm_KvpExchangeDataItem.Name keys are deprecated: NetworkAddressIPv4, NetworkAddressIPv6, RDPAddressIPv4, and RDPAddressIPv6. Please configure guest IP addresses using Msvm_GuestNetworkAdapterConfiguration."

"NetworkAddressIPv6"="The following Msvm_KvpExchangeDataItem.Name keys are deprecated: NetworkAddressIPv4, NetworkAddressIPv6, RDPAddressIPv4, and RDPAddressIPv6. Please configure guest IP addresses using Msvm_GuestNetworkAdapterConfiguration."

"OSBuildNumber"="19042"

"OSEditionId"="101"

"OSMajorVersion"="10"

"OSMinorVersion"="0"

"OSName"="Windows 10 Home"

"OSPlatformId"="2"

"OSSignature"="4"

"OSVendor"="1"

"OSVersion"="10.0.19042"

"ProcessorArchitecture"="9"

"ProductType"="1"

"RDPAddressIPv4"="The following Msvm_KvpExchangeDataItem.Name keys are deprecated: NetworkAddressIPv4, NetworkAddressIPv6, RDPAddressIPv4, and RDPAddressIPv6. Please configure guest IP addresses using Msvm_GuestNetworkAdapterConfiguration."

"RDPAddressIPv6"="The following Msvm_KvpExchangeDataItem.Name keys are deprecated: NetworkAddressIPv4, NetworkAddressIPv6, RDPAddressIPv4, and RDPAddressIPv6. Please configure guest IP addresses using Msvm_GuestNetworkAdapterConfiguration."

"ServicePackMajor"="0"

"ServicePackMinor"="0"

"SuiteMask"="768"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Virtual Machine\Guest]

"SessionMonitor"="VmbusSessionMonitor"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Virtual Machine\Guest\Parameters]

"HostingSystemEditionId"=dword:00000008

"HostingSystemNestedLevel"=dword:00000001

"HostingSystemOsMajor"=dword:0000000a

"HostingSystemOsMinor"=dword:00000000

"HostingSystemProcessorArchitecture"=dword:00000009

"HostingSystemProcessorIdleStateMax"=dword:00000000

"HostingSystemProcessorThrottleMax"=dword:00000064

"HostingSystemProcessorThrottleMin"=dword:00000064

"HostingSystemSpMajor"=dword:00000000

"HostingSystemSpMinor"=dword:00000000

"HostName"="bldimg0001.redmond.corp.microsoft.com"

"PhysicalHostName"="bldimg0001"

"PhysicalHostNameFullyQualified"="bldimg0001.redmond.corp.microsoft.com"

"VirtualMachineDynamicMemoryBalancingEnabled"=dword:00000000

"VirtualMachineId"="6B73381B-36EC-4B3D-87A9-51FFA66E3588"

"VirtualMachineName"="BuildMachine_SurfacePro7.182.M1112042-001.20H2.12.0.1.wim_VM"

---

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\GuestCommunicationServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\GuestCommunicationServices\25326197-33b6-43a2-a0db-9ab6ce46d9bd]

"ElementName"="Keyboard Input Virtual Channel"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\GuestCommunicationServices\36b83bf1-aa54-4018-8f53-99624d99162e]

"ElementName"="HID Input Virtual Channel"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\GuestCommunicationServices\5a1e4ab0-12ee-45f4-a4bb-c9a40623044c]

"ElementName"="Input Settings Virtual Channel"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\GuestCommunicationServices\9435CC56-1D9C-4924-AC7D-B60A2C3520E1]

"ElementName"="Software Licensing Service"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\GuestCommunicationServices\a163c0be-eb25-49cc-923f-b37b8caf5c58]

"ElementName"="Mouse Input Virtual Channel"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\GuestCommunicationServices\A715AC94-B745-4889-9A0F-772D85A3CFA4]

"ElementName"="Guest NLM Service"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\HvSocket]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Virtualization\HvSocket\WildcardDescriptors]

"DA32E281-383E-49A1-900A-AF3B74B90B0E"="D:P(A;;FA;;;S-1-5-80-979556362-403687129-3954533659-2335141334-1547273080)"

"e5afd2e3-9b98-4913-b37c-09de98772940"="D:P(A;;FA;;;S-1-5-80-2620808479-2171380039-3191355562-2070425692-3097948119)"

"E97910D9-55BB-455E-9170-114FDFCE763D"="D:P(A;;FA;;;S-1-5-80-880578595-1860270145-482643319-2788375705-1540778122)"

---

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\PrinterMigrationEx\OneNote (Desktop)\DsSpooler]

"driverName"="Send to Microsoft OneNote 16 Driver"

"flags"=dword:00000000

"portName"=hex(7):6e,00,75,00,6c,00,3a,00,00,00,00,00

"printEndTime"=dword:00000000

"printerName"="OneNote (Desktop)"

"printKeepPrintedJobs"=hex:00

"printSpooling"="PrintAfterSpooled"

"printStartTime"=dword:00000000

"priority"=dword:00000001

"serverName"="WIN- "

"shortServerName"="WIN- "

"uNCName"="\\WIN- \OneNote (Desktop)"

"versionNumber"=dword:00000005

---

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SchedulingAgent]

"TasksFolder"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\

00,74,00,25,00,5c,00,54,00,61,00,73,00,6b,00,73,00,00,00

"OldName"="WIN- "

---

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\EventLog\State]

"6005BT"=hex:c0,9f,6a,96,9f,94,d7,01

"LastComputerName"="WIN- "

---

HV 호스트 서비스가 실행중인 상태와도 연관이 있어보입니다.

Windows 10 HOME 버전의 동일 모델의 다른 서피스 또는 다른 제품의 PC에서 확인시

HV호스트 서비스를 실행하면 오류 팝업이 발생하고 실행 자체가 안되는것을 확인하였습니다.

이 증상이 서피스 복구 이미지 다운로드 후 복구 드라이브로 복구한 경우에 발생합니다.

서피스 복구 이미지의 문제가 아니라면 모든 사용자가 동일한 증상이 있어야하나

다른 서피스 프로 7 장치에서는 이런 증상이 없는것을 확인하였습니다.

FullyQualifiedDomainName WIN- 과 설치 후 생성되는 PC 이름과 연동되는 기능이 있는건지요? 이벤트 로그에도 동일한 PC 이름이 확인됩니다.

인증서에 Remote Desktop 에도 동일한 FullyQualifiedDomainName 이 있습니다.

uNCName"="\\WIN- \OneNote (Desktop) 이 부분도 이해가 되지 않는 부분입니다.

자동설치되어있는 office 365 , office , onenote , onedrive 삭제는 하지만

새로만들기 메뉴에 word, excel 등이 삭제가 되지 않고 그대로 남아있는것도 이해되지 않는 부분입니다.

이 의미는 앱 삭제를 해도 완전히 삭제가 되지 않고 정보가 남아있는 상태입니다.

서피스 복구 USB로 복구한 경우에만 발생되는 증상으로 서피스 사용자는 모두 동일하게 이 설정들이 있는것인지 아닌지에 대해서 명확한 답변을 듣고 싶습니다.