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Hi,
first of all, I have to say I am really disappointed. Clipchamp is full of bugs. However, at least i want to export my made video. It always stucks at 59%. I am using the App, not the browser. What can i do?
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
tried all of that. None of it works. No error message, nothing. 8 hours of work and not working. This software is really a shame, full of bugs...
I have the same problem. Look at the image: https://ibb.co/bzyqxr6
Hi,rellek123
Thank you for your reply, we understand that some users have indeed reported a similar situation recently. This may indeed be a temporary issue as you said. As this forum is primarily a technical forum, the Microsoft development team does not pay attention to this forum. If you have any ideas or suggestions about Microsoft Office applications you can post them on the dedicated feedback platform Ideas · Community (microsoft.com), where a dedicated developer will pay attention and comment on your feedback. After sending your feedback, you can share the feedback link in this forum so that other users in the forum with similar problems, including me, can vote for your feedback, and the more votes you get, the more likely you are to get the attention of the development team.
Best regards
Zoro-MSFT | Microsoft Community Support Specialist
isn´t there a log file were I can get more information? To see what is exactly being processed.
Hi,rellek123
Welcome to the Microsoft Community.
Understanding that you are experiencing problems with Clipchamp, we understand the feeling of wanting to export the videos you have made. Regarding the app always getting stuck at 59% while exporting. Please try closing the Clipchamp app, then reopen it and try exporting the video again. See if it exports properly.Try exporting using the web version of Clipchamp at https:/app.clipchamp.com and see if it completes the task successfully.Try switching networks, such as mobile hotspot for exporting.For more information on exporting troubleshooting you can also refer to: Exporting from Clipchamp (Troubleshooting) - Microsoft SupportIf the problem persists with the web version, then we recommend that you contact our dedicated Clipchamp support team to analyze the problem for your account: How to get in touch with Clipchamp support - Microsoft Support
Best regards
Zoro-MSFT | Microsoft Community Support Specialist