Share via

I received an email saying my one drive have been compromised and I need to pay ransom to obtain my files.

Anonymous
2024-06-29T23:21:34+00:00

OneDrive <******@onedrive.com>

https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkID%3D857496&data=05%7C02%7C%7Ce6c6b0a747ef43f9fdaa08dc988f8b0b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638552989530760807%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=IdDhdpS9Em%2FmGXgr9UX6OcpHOG7PCdJO86LJ1j94B50%3D&reserved=0<br><br>https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.microsoft.com%2Ffwlink%2F%3FLinkID%3D857496&data=05%7C02%7C%7Ce6c6b0a747ef43f9fdaa08dc988f8b0b%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638552989530760807%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=IdDhdpS9Em%2FmGXgr9UX6OcpHOG7PCdJO86LJ1j94B50%3D&reserved=0 <br> --- <br> --- <br> ---
Signs of ransomware detected <br> --- <br> <br> --- <br> --- <br> <br> --- <br> Signs of ransomware detected <br> Hi Dima Naeem,<br><br>Microsoft 365 has industry-leading data protection technology which looks out for cyber attacks on your files. Your OneDrive account recently started showing signs of suspicious activity. We found 22 files that appear to be compromised by a ransomware attack.<br><br>Ransomware is a type of malicious software designed to block access to your files until you pay money.<br><br>Visit OneDrive.com within 30 days of the attack to:<br><ul><li><p data-prewrap="true"><span style="">Review suspicious files and confirm they have been compromised</span></p></li><li><p data-prewrap="true"><span style="">Remove ransomware from your devices</span></p></li><li><p data-prewrap="true"><span style="">Restore your files on OneDrive</span></p></li></ul><br>You can restore your files on OneDrive for only 30 days after they were compromised. If you don't restore the compromised files within 30 days from the ransomware attack, the files won't be recoverable. <br> Go to OneDrive.com <br> --- <br> <br> <br> ---
You are receiving this email because you have subscribed to OneDrive. <br> --- <br> --- <br> Privacy Statement <br> --- <br><br><br> <br><br><br> This email is generated through the senders use of a product within Microsoft 365. <br> --- --- <br> ---
Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Craig Long 17,885 Reputation points
    2024-07-26T16:29:09+00:00

    This is all the information I have: Ransomware detection and recovering your files

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-07-26T06:16:50+00:00

    Hi, CraigLong

    I have same problem. I open the page that you provide, but I can't see the the screen as shown on that page after signing in my OneDrive.

    Can you provide more details so I can follow to restore my files from OnDrive?

    Best Regards,

    Sky King

    Was this answer helpful?

    0 comments No comments
  3. Craig Long 17,885 Reputation points
    2024-06-30T01:43:04+00:00

    Hi, Welcome to the Microsoft Community.

    Please see this article. It will help you to recover your files and clean your computer: Ransomware detection and recovering your files

    When Microsoft 365 detects a ransomware attack, you'll receive a notification on your device and an email from Microsoft 365. If you're not a subscriber, your first notification and recovery are free. See available plans.

    I hope that helps. Let me know if you have any problems.

    Best Regards,

    Craig

    Was this answer helpful?

    0 comments No comments